Photoshop CC - timeline panel not opening

[wandac18924263]

I click on "Timeline" under Window and the Timeline panel does not open up. NOTHING happens. There is a checkmark beside the word Timeline but it is nowhere to be found.

[Ussnorway]

moved to Photoshop forum

[gener7]

Let's try a Preferences Reset:

[wandac18924263]

My general preferences panel does not look like this. I looked around for the reset but couldn't find it.

I am working in Photoshop CC Version 14.2.1 x 64.

[gener7 · Accepted solution]

Ok, that's an older version of Photoshop CC and pretty much outdated. With your CC membership you can upgrade to CC 2017.1.1

at no extra cost.

Otherwise you have to reset this way:

If you need a quick and dirty way to restore your preferences, here's a way you can do it using a keyboard shortcut on launch:

Windows - double-click the PS icon to start Photoshop

                  Immediately Hold down CTRL-SHIFT-ALT

                  You will see a delete preferences dialog. Click “yes".

Macintosh - Hold down CMD-SHIFT-OPTION instead.

[wandac18924263]

Thank you. This worked and I would NEVER have figured this out on my own.

I DID discover that I had a newer version of Photoshop CC that I will use from now on but just in case I need to open a file with the older Photoshop I will keep it around.

[Silkrooster]

You can also change the workspace to animation and if it already, you can reset the workspace from the same menu. By default it is in the essentials workspace.

[wandac18924263]

Thanks for replying but do not see anywhere that I can change the workspace to Animation. I looked at some of the other workspaces and none of them seemed to be suitable.

[Silkrooster]

Sorry it says Motion not Animation

[鑫文]

其实有个万能的方法，那就是将Photoshop CC  重置。

[wandac18924263]

Sorry I only speak English.

Interesting enough, I had a newer version of Photoshop CC on my computer and the Timeline opens up in that version.

I tried all of the above suggestions in the older version and the Timeline just does NOT open up. I don't know what the answer is to that.