ERROR check activation

[jordanj52696453]

When i try to add any ebooks i have purchased to my library, it says " ERROR check activation" I checked and my account is authorized on this computer. i tried to deautherize and reautherize to see if it did anything, but it wont let me deauth. it says try again later. any help is greatly appreciated!!

[jordanj52696453]

Still having the same issue. i waited till today and nothing has changed. Adobe please help me! i'd like to have my ebook on a device that wont always have wifi!! i dont get why they made a system to get your ebooks that has so many issues, and has no customer support 😕 Again any help would be greatly appreciated!

[jordanj52696453 · Accepted solution]

i solved my issue by following these steps in this order. i did not find this exact guide on the forums anywhere thats why im posting.

1. Uninstall adobe digital editions

2. Download adobe digital editions 2.0

3. Install and open Adobe digital editions 2.0

4. Press ctrl + shift + D

5. Deauthorize computer

6. Restart adobe digital editions

7. Try to open an ebook, it will ask you to sign in, and it should work!

hope this helps some frustrated adobe user!

[Guest]

Perfect idea, above steps worked like magic.

Thanks all

[Boussac]

I just had the same problem, and your tips work. Thanks very much

[mitchn12003]

This is the second time Adobe hase made me aggrivated in 6 years, I wonder what trips up the system, I wonder if its the updated Adobe try's to force, I am grateful for these directions they worked like a charm, I am book marking this for future use. 

[jpoohcooley]

Perfect! The process worked! Thank you!

[williamh4612213]

Just followed that routine and success.

[maddog1967]

Hele goede oplossing , heb het net uitgevoerd en kan eindelijk weer verder lezen. Ben er erg blij mee. Verander nooit meer de versie. De probleemoplosser van Adobe liet heel wat te wensen over. Schandalig omdat hun de spillebeen zijn voor authorisatie dat hun software zo gebrekkig werkt. thanks.