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Can't open downloaded .ai file on Mac

New Here ,
Sep 06, 2017 Sep 06, 2017

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Just downloaded an .ai file from Adobe Stock but my Mac won't open it.

Says "It may be damaged or use a file format that Preview doesn’t recognize."

What can I do?

Thanks!

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correct answers 1 Correct answer

LEGEND , Sep 07, 2017 Sep 07, 2017

Yeah .ai files are Adobe Illustrator Files. If you don't have Illustrator and don't want to accidentally license a .ai file just make sure that Vectors is not selected in the search tool.

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LEGEND ,
Sep 06, 2017 Sep 06, 2017

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Can you give us the image number so we can test it?

And to be sure, you are using Illustrator to open it?

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New Here ,
Sep 06, 2017 Sep 06, 2017

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#88145304

Thanks

Sent from my iPhone

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LEGEND ,
Sep 06, 2017 Sep 06, 2017

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What version if Illustrator are you using and what steps are you taking to open the file? It seems to work fineScreen Shot 2017-09-06 at 4.23.11 PM.png.

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New Here ,
Sep 07, 2017 Sep 07, 2017

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Just downloaded Illustrator, didn't know I needed it.

Was able to open it, thanks Brad.

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LEGEND ,
Sep 07, 2017 Sep 07, 2017

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Yeah .ai files are Adobe Illustrator Files. If you don't have Illustrator and don't want to accidentally license a .ai file just make sure that Vectors is not selected in the search tool.

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