Copy link to clipboard
Copied
The Buy Button code works great on desktop and my surface book but it will not work on my iphone 7 plus or google pixel. It worked on mobile before I installed the most recent update for muse. Anyone else experiencing this?
Hi Justin,
It seems that something is overlapping the contents on the page which makes anything on the page unselectable.
Can you please share your file with us for further investigation.
Regards,
Akshay
I found under the Page dropdown menu under Page Properties if you create a fixed width and not a fluid width website the Shopify Buy Buttons work fine.
Use the Desktop and Phone Alternate Layout which is under the Page dropdown menu as well. Hope this helps if anyone is left using Muse.
Copy link to clipboard
Copied
Hey justint,
Please share the URL of your site so we can test it at our end.
Like you said it's not working after you updated Muse recently.
Were there any changes made by you on the site after updating?
Regards,
Ankush
Copy link to clipboard
Copied
http://conversatiocoffee.businesscatalyst.com/
I don't think I made any changes other than adding the buy button code from Shopify.
Sent from my iPhone
Copy link to clipboard
Copied
Ok, so this would eliminate any issue with the latest update, probably there might be some issue with the code.
Did you check with Shopify support regarding this?
Regards,
Ankush
Copy link to clipboard
Copied
Any news on why the composition widget now covers text, images, and buy button items even when it is closed? I could really use help on this.
Copy link to clipboard
Copied
Hi Justin,
It seems that something is overlapping the contents on the page which makes anything on the page unselectable.
Can you please share your file with us for further investigation.
Regards,
Akshay
Copy link to clipboard
Copied
That resolved it. Thanks!
Sent from my iPhone
Copy link to clipboard
Copied
I believe the menu is covering everything up. I am using a composition. Even when it is closed, the items "beneath" it are unable to be accessed. Including pictures and text.
Here is the file. Thanks.
Copy link to clipboard
Copied
Hi Justin,
I have not received the file.
Can you please click on my name and then share the download link in a message.
Regards,
Akshay
Copy link to clipboard
Copied
I sent the file. Let me know if it went through
Sent from my iPhone
Copy link to clipboard
Copied
Any news on why the composition widget now covers text, images, and buy button items even when it is closed? I could really use help on this.
Copy link to clipboard
Copied
This issue is being investigated for a fix in the next update. Stay tuned.
Thanks,
Preran
Copy link to clipboard
Copied
Yes, this is the same issue I have. But I use something other than Shopify. My Add-To-Cart buttons don't work on the top half of the page (which is the same area that my composition overlaps when open). Can't highlight text, images, or select drop down menus in the top 800 pixels of my pages.
Copy link to clipboard
Copied
I found under the Page dropdown menu under Page Properties if you create a fixed width and not a fluid width website the Shopify Buy Buttons work fine.
Use the Desktop and Phone Alternate Layout which is under the Page dropdown menu as well. Hope this helps if anyone is left using Muse.