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Cant open OBJ file on newer faster imac!?

Participant ,
Sep 08, 2017 Sep 08, 2017

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Ported my software over to the newer, faster, way more ram imac. 2017 retina. 2Tb capacity, over 1Tb left. memory is more than the older imac at

16 GB 2400 MHz DDR4

so, why I can open a 9K, yes, I said K file in my old imac but I cant open a simple 9K object file in my new imac? I suspect the problem is that CS5 is not playing nice on the newer imac. but Im not sure. ideas?

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correct answers 1 Correct answer

Community Expert , Sep 08, 2017 Sep 08, 2017

What happens when you try to open the file?

What mac os does your newer iMac have?

Have you applied all the cs5 updates like the photoshop 12.0.4 update?

If not you can install the latest adobe application manager and then try Help>Updates in photoshop cs5

Adobe - Adobe Application Manager : For Macintosh : Adobe Application Manager

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Community Expert ,
Sep 08, 2017 Sep 08, 2017

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What happens when you try to open the file?

What mac os does your newer iMac have?

Have you applied all the cs5 updates like the photoshop 12.0.4 update?

If not you can install the latest adobe application manager and then try Help>Updates in photoshop cs5

Adobe - Adobe Application Manager : For Macintosh : Adobe Application Manager

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LEGEND ,
Sep 09, 2017 Sep 09, 2017

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Try opening the OBJ file in a 3D program (Blender is free, after all) and re-export it from there. This could indeed be an issue with the internal encoding of the OBJ file due to some Unicode stuff.

Mylenium

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