Flash Player Silent Auto Update Internal Service not working

[danielb78]

Hi All,

I have almost identical Issue like the Guy from the Thread Flash player silent auto update not working

All the Fixes and possible Solutions from this Thread i have tried with no Success.

At this Point i have no Idea what could cause this Issue.

In my log i find the following Error Codes:

2017-8-29+13-38-45.795 [info] 1629 server.company.local:8084

2017-8-29+13-38-45.795 [info] 1614

2017-8-29+13-38-45.811 [info] 1615

2017-8-29+13-38-45.811 [info] 1618

2017-8-29+13-38-45.827 [info] 1619 1063

2017-8-29+13-38-45.857 [info] 1629 server.company.local:8084

2017-8-29+13-38-45.857 [info] 1614

2017-8-29+13-38-45.872 [info] 1615

2017-8-29+13-38-45.872 [info] 1618

2017-8-29+13-38-45.890 [info] 1604

2017-8-29+13-38-45.890 [info] 1608

2017-8-29+13-38-45.905 [info] 1631 /pub/flashplayer/update/current/sau/currentmajor.xml

2017-8-29+13-38-45.905 [warning] 1468 183

2017-8-29+13-38-45.921 [warning] 1469 183

2017-8-29+13-38-45.921 [warning] 1470 183

2017-8-29+13-38-45.936 [warning] 1474 183

2017-8-29+13-38-45.936 [warning] 1475

2017-8-29+13-38-45.952 [info] 1432

2017-8-29+13-38-45.952 [info] 1612

2017-8-29+13-38-45.968 [info] 1620

What does the Codes mean? 1468, 1469, 1470, 1474, 1475 and 183?

I found nothing at the Internet about these Codes?

Could anyone help me?

Many Thanks.

Regards,

Daniel

[danielb78]

Could anyone help me to get my Problem solved?

It would already be enough, if anyone had the description of the Error Codes..

Please!

Many Many Thanks..

[_maria_]

Hi,

Please don't post the same issue to 3 different topics.  It creates confusion. Please reply to this topic, not the others.

Error 183 is a Microsoft error code.  Details on it are available at System Error Codes (0-499) (Windows)

The other errors indicate the request to the currentmajor.xml file failed.  Using a browser, please attempt to view the locally hosted currentmajor.xml file (e.g. launch browser, navigate to https://your.domain.com//pub/flashplayer/update/current/sau/currentmajor.xml).  Does the page display?

--

Maria

[danielb78]

Hi Maria,

Many thanks for your Reply.

In future i will only write in this Topic.

Sorry for my several Postings.

I have access to currentmajor.xml and i can navigate to the whole Folder Structure

I get no Certificate Issue. This is the Content of the File:

According to your detailed List Error Code 183 tells me, that the File already exists.

What File already exists? I have extracted the whole Archive to the Server, as mentioned in the Admin Guide,

ERROR_ALREADY_EXISTS

183 (0xB7)

Cannot create a file when that file already exists.

[danielb78]

Hi Maria,

Do you have an Idea, why Error Code 183 is showing up?

All the Files are extracted to the Folder Structure mentioned in the Admin Guide of Adobe.

The Permissions are correct, because i can browse to all the Folders and the XML stored there.

The Certificate is imported and shows no Error, too.

Why then Error Code 183?

Which File already exists, after finding the currentmajor.xml?

Many Thanks for your Help.

Regards,

Daniel

[danielb78]

Could someone help me with the Error/Warning Codes:

- 1468

- 1469

- 1470

- 1474

- 1475

I have absolutely no Idea what these Numbers are meaning. 😞

[danielb78 · Accepted solution]

Finally i could solve the Issue by myself.

For anyone, that have the same Error:

It turned out, that the Server Port "8084" caused the Issue.

The internal Background Update Service only works with Port 80 or 443.

So the Standard Ports are the Requirements. Do not change. Otherwise it won't work.

The decisive point was this Thread: (19.0.0.226) Silent auto update does not work.

There a User gave a very valuable Hint:

If you see the following in the log file, then the request to the server is failing:

2015-10-22+23-34-0.712 [warning] 1470 12029

2015-10-22+23-34-0.717 [warning] 1474 183

2015-10-22+23-34-0.722 [warning] 1475

So i deployed the IIS to another Server and configured the Standard Ports 80/443.

And suddenly the Update Process worked fine. No Error or Warning Codes anymore.

2017-9-18+13-14-47.180 [info] 1629 server.company.local

2017-9-18+13-14-47.196 [info] 1614

2017-9-18+13-14-47.196 [info] 1615

2017-9-18+13-14-47.212 [info] 1618

2017-9-18+13-14-47.212 [info] 1619 1063

2017-9-18+13-14-47.243 [info] 1629 server.company.local

2017-9-18+13-14-47.259 [info] 1614

2017-9-18+13-14-47.259 [info] 1615

2017-9-18+13-14-47.274 [info] 1618

2017-9-18+13-14-47.274 [info] 1604

2017-9-18+13-14-47.274 [info] 1608

2017-9-18+13-14-47.290 [info] 1631 /pub/flashplayer/update/current/sau/currentmajor.xml

2017-9-18+13-14-47.462 [info] 1630 /pub/flashplayer/update/current/sau/27/xml/version.xml

2017-9-18+13-14-47.509 [info] 1630 /pub/flashplayer/update/current/sau/26/xml/version.xml

2017-9-18+13-14-47.556 [info] 1632

2017-9-18+13-14-47.587 [info] 1632

2017-9-18+13-14-47.618 [info] 1630 /pub/flashplayer/update/current/sau/26/xml/patch.xml

=O====== M/26.0.0.151 2017-09-18+13-14-53.931 ========

0000 00001113 C:\WINDOWS\system32\config\systemprofile\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\* 3

0001 00000010 FlashPlayerInstaller.exe -install -iv 9

0002 00000011 1

0003 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

0004 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player NPAPI/ 2

0005 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

0006 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

0007 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

0008 00001036 Software\Mozilla\NativeMessagingHosts\extensions/Plugins 2

0009 00001036 Software\Opera Software/Last CommandLine 2

0010 00001036 Software\Opera Software/Last CommandLine 2

0011 00001036 Software\Opera Software/Plugin Path 2

0012 00001036 Software\Opera Software/Plugin Path 2

0013 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashUtil32_26_0_0_126_Plugin.exe/ 2

0014 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerPlugin_26_0_0_126.exe/ 2

0015 00000014

0016 00000015 C:\WINDOWS\SysWOW64\Macromed\Flash\FlashUtil32_26_0_0_151_Plugin.exe

0017 00000016 C:\WINDOWS\SysWOW64\Macromed\Flash\FlashUtil32_26_0_0_151_Plugin.dll

0018 00000024 C:\WINDOWS\SysWOW64\Macromed\Flash\plugin.vch

0019 00000017 C:\WINDOWS\SysWOW64\Macromed\Flash

0020 00000022 C:\WINDOWS\SysWOW64\Macromed\Flash\FlashPlayerPlugin_26_0_0_151.exe

0021 00000021 C:\WINDOWS\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

0022 00000012

=X====== M/26.0.0.151 2017-09-18+13-15-12.746 ========

<irony_on>

Many Thanks for the very helpfull Tipps and Hints and the Support to solve this Issue.

<irony_off>

[_maria_]

Hi,

I apologize, your issue fell through the cracks.  Yes, as you have discovered, Background Updates only works on a specific port, which is documented in the Flash Player Admin Guide​ (see section 'Background updates from an internal server', page 24 of the current vesion of the Guide).  At this time Background Updates only works on port 443 (SSL port).

--

Maria

[danielb78]

This valuable Hint you could have gave me much more earlier. I thought, the Port is fine, i changed into. You haven't written any word, because of my first posting. There you could see, that i have configured Port 8084. So i thought this is not the Issue. But after searching the whole Web and finding this Post, i decided to change the port back to Standard. This Issue has driven me nuts.. 😞