My images shows boxes of solid color when I open them in Camera Raw Filter tab

[stefanb23101149]

Hi everyone,

I recently updated my Adobe Photoshop as it notified me. After I updated my photoshop any Jpeg or png images when I open In photoshop allows all other edits except for Camera Raw Filter. When I open choose the option to make finer changes to the image in camera raw it shows me boxes of solid color. This never happened before and I don't know what to do about it.

Does anyone know what to do about it ?

[davescm · Accepted solution]

Hi

Try turning off "Use Graphics Processor" in Preferences - Camera Raw

Dave

[stefanb23101149]

it shows unchecked already. Is there any other way?

[gener7]

You can go into Preferences > Performance and click on the Advanced button inside "Use Graphics Processor". Try setting the Drawing Mode to Normal or Basic.

If you are using Windows, visit your Graphics card maker for updated drivers. Also in the case of dual graphics cards, set your Graphics card control panel from automatic switching to always use the high performance card.

You can also go to Help > System Info and Copy/Paste the entire contents into your reply.

[stefanb23101149]

Its not working. I did the first one you mentioned but I dont know how to do the other two things.

[gener7]

Upgrade Display Drivers

Windows OS

1. Click Start.

2. On the Start menu, click Run.

3. In the Open box, type "dxdiag" (without the quotation marks), and then click OK.

4. The DirectX Diagnostic Tool opens. Click the Display tab.

5. On the Display tab, information about your graphics card is shown in the Device section. You can see the name of your card, as well as how much video memory it has.

Once you know the kind of graphics card you have, visit the manufacturer's website to download the latest driver. Here are links for downloading drivers from the most common graphics card manufacturers:

* NVIDIA: http://www.nvidia.com/content/drivers/drivers.asp

* AMD: http://support.amd.com/en-us/download

* Intel: http://support.intel.com/support/graphics/

System Information

In Photoshop   Help menu > click on System Info

Click the Copy button to place the system information in the Windows Clipboard.

When you get back to the forums, Reply, click inside the reply window, and Ctrl-v to paste the copied information into your reply.

Use a web browser, do not attempt to do this via email.

Gene

[stefanb23101149]

Thank u for taking out your time to write this info down. It helped

[tmyusuf74]

It is your pc problem check out your pc performance