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The background shown in the Preview Pane for Edit, Background, Update does not show up.

New Here ,
Sep 09, 2017 Sep 09, 2017

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Statement of problem (Adobe Acrobat Standard DC): 

The background shown in the Preview Pane for Edit, Background, Update does not show up.

Other information:

Previously used

Edit, Preferences, Accessibility

Check Replace Document Colors

Custom Color, Page Background

to set a white background as default for all pdf's.

Desired action:  set specific background for current PDF.

Steps (using https://helpx.adobe.com/acrobat/using/add-backgrounds-pdfs.html as guide)

Edit PDF, more, Background, Update

From color

Palette, Red, Green Blue sRGB specification, OK

shows the chosen background color in the Preview Pane.

Below the Preview Pane shows only OK or Cancel (does not show multiple pages)

The Page Range shows pages 1 to 2.

OK gives a pop up

Backgrounds have already been defined for some of the pages in the specified page range.  Click OK to replace theses with the new background, or click Cancel to go back and specify a different page range.

Click OK

Results

The background in the Preview Pane does not show up.  White background shown.

Edit PDF, go back

The background in the Preview Pane does not show up.  White background shown.

Thanks for your advice.

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General troubleshooting

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correct answers 1 Correct answer

LEGEND , Sep 09, 2017 Sep 09, 2017

From your description you haven't turned off your accesibility preferences and are still overriding with a white background for display only. You've changed the background colour, but chosen not to see it. The preview presumably doesn't use accesibility preferences so it is a true preview of the actual canges.

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LEGEND ,
Sep 09, 2017 Sep 09, 2017

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From your description you haven't turned off your accesibility preferences and are still overriding with a white background for display only. You've changed the background colour, but chosen not to see it. The preview presumably doesn't use accesibility preferences so it is a true preview of the actual canges.

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New Here ,
Sep 10, 2017 Sep 10, 2017

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Thanks.  This is the answer of course.

Presumably Edit, Background, Remove reverts to Accessibility or a white default.

case Background

  Edit:

     if Remove OR !DC

        // default

     else

       ...

  Default:

     // accessibility

would work but guess the case or if structure gives accessibility priority except for the Preview Pane which has a different display logic.

(Might be good to mention in the documentation on Edit, Background that accessibility takes priority and should be unchecked.  Or maybe the documentation already does mention that and, like the typical user, I didn't read it!)

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