23 Replies Latest reply on May 16, 2018 11:06 AM by ralph08 Branched to a new discussion.

    Deleting a rejected Adobe Stock Image

    catteraxe Level 1

      I have a uploaded a number of photos to Adobe Stock but two of them have been rejected. How do I delete these images?

       

      Thanks,

       

      Kevin.

        • 1. Re: Deleting a rejected Adobe Stock Image
          Sheena Kaul Adobe Employee

          Moving to Adobe Stock Contributors and looping in MatHayward to help you better.

          • 2. Re: Deleting a rejected Adobe Stock Image
            twaritar3263062 Adobe Employee

            Hi Kevin,

             

            I'm sorry but there is no way to delete the record of your rejected content. I don't think it makes a difference anyway as it is not viewable to the public and only present in your personal account.

             

             

            Regards,

            Twarita

            • 3. Re: Deleting a rejected Adobe Stock Image
              Brad Lawryk Adobe Community Professional & MVP

              It does make a difference though. When the rejected images that give no details as to why they were rejected start piling up it is pointless to have them there.

               

              What is the rationale for not being able to remove them?

              1 person found this helpful
              • 4. Re: Deleting a rejected Adobe Stock Image
                Sheena Kaul Adobe Employee

                Hi Brad,

                 

                The rejected images are always there in the account along with the Reasons for content rejection so that the contributor can relate to it later on.

                 

                Regards,

                Sheena

                1 person found this helpful
                • 5. Re: Deleting a rejected Adobe Stock Image
                  lindap76595986 Level 1

                  I was searching for the answer to this question. It doesn't seem logical that Adobe locks rejected files...for the sake of the contributor? I can't think of a single reason why I would want to keep them on my account. Personally I don't want to see my rejected submissions. Its a negative reminder that what I submitted wasn't up to par.

                  2 people found this helpful
                  • 6. Re: Deleting a rejected Adobe Stock Image
                    Brad Lawryk Adobe Community Professional & MVP

                    I agree 100%. Especially when my failed rate is about 95% with no real explanation of what was wrong with them. It makes no sense at all.

                     

                    So now that I have so many rejected ones I actually have to search for the ones that were just rejected.

                     

                    Just a simple Reject --> Tell us exactly why it is rejected ---- > Let us remove it

                    • 7. Re: Deleting a rejected Adobe Stock Image
                      catteraxe Level 1

                      I've so far uploaded around 60 images and had 3 rejected. Of the rejects a coherent reason has been given each time so I have no argument with that aspect. But it does seem rather pointless for Adobe to retain an image that nobody is ever going to see/purchase. Isn't this just wasting Adobe storage space?

                      • 8. Re: Deleting a rejected Adobe Stock Image
                        MatHayward Adobe Employee

                        I have encountered quite a few contributors in the past who try to game the system by reuploading rejected content over and over again. Doing this can slow the review process for all contributors so it's clearly against the rules. Having the thumbnail records of rejected content can serve as a reference point for the contributor to make sure the same files aren't being resubmitted by mistake.

                         

                        -Mat

                        1 person found this helpful
                        • 9. Re: Deleting a rejected Adobe Stock Image
                          Brad Lawryk Adobe Community Professional & MVP

                          MatHayward  wrote

                           

                          I have encountered quite a few contributors in the past who try to game the system by reuploading rejected content over and over again. Doing this can slow the review process for all contributors so it's clearly against the rules. Having the thumbnail records of rejected content can serve as a reference point for the contributor to make sure the same files aren't being resubmitted by mistake.

                           

                          -Mat

                          How does that stop me from submitting the same photo again? I do have the original so it really is simple to upload again. So what you are telling me is that if a photo gets rejected I can no longer submit it even if I correct the issue? How about the ability to hide the rejected images then so that Adobe still has them in their system but we don't have to constantly see the list grow?

                          • 10. Re: Deleting a rejected Adobe Stock Image
                            MatHayward Adobe Employee

                            If you were concerned you might be re-uploading the same file, the page could serve as a reference point to prevent yourself from spamming which could result in your account being closed. That's just me playing devils advocate. I have over 2,300 rejections showing in my account. To be honest, the first time I've seen the page since the launch of the portal was when I just now went into the account to find that number for this post. My personal practice is to ignore it as the page doesn't help or hinder my workflow in any capacity. I can't imagine this will be changed moving forward but I've been surprised on many occassions in the past so you never know. This thread has been noted. If I learn of any changes or plans to change I'll be sure to post a follow up.

                             

                            -Mat

                            1 person found this helpful
                            • 12. Re: Deleting a rejected Adobe Stock Image
                              thomas p.t17423251

                              Can I correct a rejected picture and resubmit it with a new title?

                              • 13. Re: Deleting a rejected Adobe Stock Image
                                Sheena Kaul Adobe Employee

                                Yes, you can Thomas.

                                1 person found this helpful
                                • 14. Re: Deleting a rejected Adobe Stock Image
                                  thomas p.t17423251 Level 1

                                  Where is “Correct”

                                  • 15. Re: Deleting a rejected Adobe Stock Image
                                    campyphotos

                                    Hi Mat:

                                     

                                    Two nights ago, I uploaded some photos and illustrations for the new year. They have the year 2018 as an important element of the design, and the year is located over a complex background (a montage of exploding fireworks). Five were accepted and more were rejected as being "too similar." The thing is, I believe three of the images were rejected because they are similar to files with the year 2016 as a design element. Those similarities are irrelevant, since those files need to be updated with 2018 as a design element in order to be commercially viable.

                                     

                                    It is not a simple question of substituting an "8" for a "6" since I originally used an unusual font that I then altered significantly using various layers with other design elements, etc., making it impossible for a designer to update unless they had the original layered file. The year is located directly over other complex design elements (a montage of exploding fireworks), so it is not simply a case of removing the old typeface and substituting something else. I left empty copy space, but the year is an integral part of the design.

                                     

                                    In the past, similar files have been excellent sellers elsewhere both as stock and as cards on POD sites (I got them to Adobe too late in December 2015, so past sales here were much more limited).  I'm late with them again this year, but there is still time for them to sell 

                                     

                                    The old files are FILE # 91501015  and FILE # 91501021 (online) and Old File ID: 91501030 and File ID: 91501026 (rejected as "too similar to the other two back in 2015). The current rejects are File ID: 183428649 and File ID: 183428647 and File ID: 183428657.

                                     

                                    I would like to resubmit File ID: 183428649 and File ID: 183428647, and possibly and File ID: 183428657, but I don't want to be accused of spamming, so I am looking to you for advice on how to proceed. I had a bunch of others that are similar to the 5 new ones online rejected at the same time, and understand why they were "too similar," since I mostly varied the typeface and design elements used for the year. These are very different in terms of feel, layout and background than my other 2018 New Years files.

                                     

                                    Thanks for any help on how to proceed here.

                                     

                                    Best,

                                    Marianne

                                    • 16. Re: Deleting a rejected Adobe Stock Image
                                      lindap76595986 Level 1

                                      Can you delete the old 2015 and 2016 versions, then resubmit the new ones?

                                      • 17. Re: Deleting a rejected Adobe Stock Image
                                        campyphotos Level 1

                                        Linda, thanks so much for trying to help. I appreciate your advice.

                                        Unfortunately, I can only delete the two old images that are online, not the two old ones that were rejected as being "too similar" back in 2015 and those two are actually closer to the new ones I submitted, since they have a much more similar background. In retrospect, I should have gone in and deleted the old ones online earlier.

                                        Compounding all this, I got vertigo late last year and was pretty ill for nearly a year, so my newest images here until recently were a bunch of New Years designs for 2017 (uploaded in 2016 before I got sick) - which doesn't help when it comes to my portfolio looking spammy, however unintentionally. I'm going to take your advice and delete all the old ones from 2015-2017 anyway, just to clean things up.

                                        Obviously, these images have a very short shelf life, and while I'm eager to get them online as quickly as possible, I don't want to risk my portfolio here by being accused of image spamming.

                                        Hoping Mat sees this soon - he's always a great help.

                                        Thanks again Linda. While this doesn't solve my problem, it is good advice.

                                        • 18. Re: Deleting a rejected Adobe Stock Image
                                          lindap76595986 Level 1

                                          Vertigo is not fun!

                                           

                                          I am not sure what renders a portfolio as spammy? Too many of the same image?

                                           

                                          Good luck with getting the advice you are seeking. Have a nice holiday.

                                          • 20. Re: Deleting a rejected Adobe Stock Image
                                            mars lewis Level 1

                                            I agree. It's very annoying to have to have them on Adobe's site - especially when they have no intention of utilizing them.

                                            • 21. Re: Deleting a rejected Adobe Stock Image
                                              ralph08
                                              Hi Mat. I joined adobe stock a week ago and my first image submission is still under the review process. I have since acquired a photo editing software that would really enhance the quality of the image I submitted. Is it possible to submit the improved image before the review of the first image is done? Or how would I go about it?
                                              • 22. Re: Deleting a rejected Adobe Stock Image
                                                v.poth Level 5

                                                Hi,

                                                you should delete the file which is in review process and than upload it again.

                                                 

                                                Greets,

                                                v.poth

                                                1 person found this helpful
                                                • 23. Re: Deleting a rejected Adobe Stock Image
                                                  ralph08 Level 1

                                                  Thanks v.poth. Your reply was helpful, though while I was asking the

                                                  question, my photo got rejected for luck of aesthtic or commercial

                                                  appeal.