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Hi, my aftereffects crashes during startup with this message (see attached image). I have tried to uninstall and reinstall aftereffects to no avail. I was using the program with no problems a few weeks ago, but now I can no longer open old projects or start new ones.
I have a Mac and I included a screenshot of the computer details (see attached image).
I fixed the problem!
"...(on a Mac) hold down the Command + Option + Shift keys as you start After Effects, this will allow you to delete the corrupt preference file. On a PC its Control + Alt + Shift."
After this there was a plain dialog box - "Do you want to delete corrupt Preferences File?". I clicked Yes. AE started up smoothly.
Solution courtesy of Brian Charles, http://forums.creativecow.net/thread/2/970527
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I have same issue, start today when I open the After Effects. I was using the program with no problems yesterday.
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Have you tried trashing your preferences? See this page: Reset After Effects Preferences
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Yes I tried, but didn't work
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I tried this and still didn't work!
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Hi BrandonJDick,
Please try these steps and report back if you were successful with a fix: Premiere Pro CC, CC 2014, or 2014.1 freezing on startup or crashing while working (Mac OS X 10.9, an...
Thanks,
Kevin
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This did not work for me either
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I fixed the problem!
"...(on a Mac) hold down the Command + Option + Shift keys as you start After Effects, this will allow you to delete the corrupt preference file. On a PC its Control + Alt + Shift."
After this there was a plain dialog box - "Do you want to delete corrupt Preferences File?". I clicked Yes. AE started up smoothly.
Solution courtesy of Brian Charles, http://forums.creativecow.net/thread/2/970527
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Does anyone here use Animation Composer?? I do, and notice that whenever this AE crash at startup happens it usually works after updating Animation Composer, so wondering if somehow that plug in may be causing these issues?
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