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Muse herkent de map niet op de ftp

New Here ,
Sep 14, 2017 Sep 14, 2017

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Ik heb net een site aangepast en wil die publiceren op de ftp.

Krijg een melding "de gevraagde map 'public_html' bestaat niet. Wilt u deze maken...

bizar want heb altijd via deze weg mijn website gepubliceerd!

als ik dan "ok" click, dan zegt hij dat er een fout is (zie screenprints)

ben gaan kijken op de ftp en deze map bestaat wel degelijk!

is wel een submap, maar dat was voordien geen probleem.

Kan er iemand mij helpen aub...?Schermafbeelding 2017-09-14 om 18.46.13.pngSchermafbeelding 2017-09-14 om 18.46.22.png

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Sep 14, 2017 Sep 14, 2017

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Hello,

Please try to leave the map on server space blank and click continue if it asks to create a new one in itself.

Let me know if that helps.

Regards,

Ankush

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New Here ,
Sep 14, 2017 Sep 14, 2017

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hello,

and if Muze continue to tell me the same.... no website online any more...?...

what to do?

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Sep 18, 2017 Sep 18, 2017

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Can you please try to export your site as HTML and upload the site via any third party FTP client like Filezilla, or CuteFTP?

This is to make sure if everything good at the server side.

If you face any issue with HTML upload as well, the next step will be reaching out to the FTP host and raising the query with them.

Regards,

Ankush

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