Problem changing opacity

[quentinclausse]

Hello,

I updated to Indesign 2017 short time ago and I have some problems changing the opacity.

Unless I close and open the document again, the opacity effect doesn't work (see screencapture).

It does it a bit randomly and happened several times.

After closing :

Is there a patch for this ? Or any solution ?

It's a bit annoying to close and open the document every 10 minutes ..

Thanks in advance

[Bill Silbert]

Try resetting your preferences. To do so:

For Macintosh Users: With InDesign closed Launch a Finder Window in column view and click on your home folder. With the Option Key pressed choose Library from the Finder Go Menu. Within the Library folder find the folder called Preferences and within it find the following two files and delete them: “Adobe InDesign” and “com.adobe.InDesign.plist”. When InDesign is next launched it will create new preference files and the program will be restored to its defaults.

After you’ve reset up the program (make sure that no document window is open) to your liking, it is a really good idea to create copies of your personalized “mint” preference files (make sure that you quit the program before copying them—that finalizes your customization) and use them in the future to replace any corrupt versions you may need to delete.

For Windows Users: Hold down Ctrl + Alt + Shift when launching InDesign and respond affirmatively when asked if you want to reset.

[quentinclausse]

Hello, thank you for your answer but it did not work ..

I am now changing the opacity in new documents and the same problem occurs

[quentinclausse]

I think the problem is linked to GPU Performance.

When I zoomed in using "animated zoom" the problem disapeared like when I was closing the document.

I desactivated the GPU, we will see if it occurs again or not.

[Barb Binder]

Let us know if that takes care of it, and when you get a chance, check your version. There are two versions of CC 2017: 2017.0 and 2017.1. Are you on the latest version?

~Barb

[quentinclausse]

It's the 2017.1 (and Version 12.1.0.56 on the computer)

I will, i'll just wait a bit as the problem seems to occur randomly.

[quentinclausse]

Problem persists with GPU desactivated ..

[happie_97]

That's a good point Barb. I didn't think about the different versions.