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Installer failed to initialize

New Here ,
Sep 14, 2017 Sep 14, 2017

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Hi

I purchased Lightroom 6 from an Adobe reseller. I have downloaded the software from the LWS site. I tried to install it , but it comes up with the attached image. I have tried Adobe Cleaner Tool and The Adobe Support Advisor. Please help.

adobe.JPG

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[Moved from Comments forum to specific Program forum... Mod]

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Sep 15, 2017 Sep 15, 2017

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Adobe Employee ,
Sep 15, 2017 Sep 15, 2017

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Adobe Employee ,
Sep 15, 2017 Sep 15, 2017

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Hi loganathann81966403 ,

Greetings.

Can you possibly run the log collector tool and share the logs with us.

Log Collector Tool

~Rohit

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