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Error: "There was a problem creating your interactive prototype (error 22)" [Windows 10]

Community Beginner ,
Sep 14, 2017 Sep 14, 2017

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My file is 36.1 mb and the error occurs immediately after I click "Update Link" or "New Link."

error 22 adobe xd.PNG

Adobe XD could upload prototypes online fine just a week ago.

I've tried restarting my computer (Windows 10), restarting Adobe XD, signing in and out of Adobe CC, deleting the prototypes already uploaded and reuploading the current one, and even tried uploading from a Mac computer but none of these options work.

Please help.

Thanks.

EDIT 1: I'm now thinking that the size of the file (36.1 mb) might be the culprit as I tried uploading a blank prototype and it worked just fine. If size is the issue, what are my options?

EDIT 2: It was definitely the size. I split the file in half, after some editing, and had no issues uploading a 16.7 mb file. 20 mb seems to be the cap. Is there any way around this size limit?

Edit 3: Nevermind, it wasn't the size of the file. It was the length of the web window (took up the entire length of the page) I was designing in that was causing Error 22. Guess we can't use long web windows.

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Adobe Employee ,
Sep 15, 2017 Sep 15, 2017

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How long was the length of the web window? Did you have scrolling turned on?

-Elaine

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Community Beginner ,
Sep 16, 2017 Sep 16, 2017

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Hi Elaine,

The height of the window is 35,683. I do have scrolling turned on.

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Adobe Employee ,
Sep 16, 2017 Sep 16, 2017

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Can you tell me more about the width of your artboard? I think it has to do with the size of the total number of bits pushed up to the server.

-Elaine

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Community Beginner ,
Sep 16, 2017 Sep 16, 2017

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The width is 1920.

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Community Beginner ,
Aug 11, 2018 Aug 11, 2018

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LATEST

Error:

I was also getting the following error:  "There was a problem creating your design spec (error 22:-1:-1)"

I can confirm that it is caused by super large artboards. As soon as I deleted the large artboards the prototype/design spec uploaded as expected.

Details:

I had created a couple super large artboards that I was using to put together full resolution flowcharts of my 1920x1080 screens. My client wanted them in addition to the prototype/design spec.

I have since put those artboards in their own file that no longer gets uploaded.

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