Como registrar um novo numero serial fornecido pela Adobe?

[ricardod51209031]

Em 2008 comprei a Adobe Creative suite 3, design Premium, e agora preciso reativá-la. Já obtive o novo número serial, desinstalei o programa antigo, baixei os arquivos recomendados e reinstalei, mas não sei como reativar pois da erro de conexão.

Grato

[Jeff Arola]

The cs3 you downloaded is a non activation version.

No need to register cs3 either.

Are you seeing the Activation Screen or Registration Screen?

Could you post a screenshot of what your seeing?

What operating system are you using?

[ricardod51209031]

Activation Screen

Windows 10, but Phothoshop was working perfectly, until activation screen appeared. We got a new serial number and followed the 4 steps to reinstall the Creative Suite apps, but the problem remains and we do not know what to do.

[Jeff Arola · Accepted solution]

Delete the cache.db file as explained in this adobe kb:

https://helpx.adobe.com/x-productkb/global/temporary-activation-expired.html