AE and Pr "Not Responding" after idling in Windows 10

[alecmaassen]

Hi everyone,

This happens to me quite frequently on both of my PCs where if I have Adobe AE (15.3) or Pr (17) open and then walk away for 5-10 minutes, I'll come back and the program is "Not Responding", forcing me to then open up Task Manager and force quit. Note that basically if I do not touch the program for about 5-10 minutes this will always happen, however if I work for hours non stop, it works flawlessly.

My setup:

Alienware 15 R3

Windows 10 Build 15063.540

Intel i7 7700HQ

GTX 1070

16GB RAM

My other setup is a custom PC running same OS build.

[Szalam]

The latest version of After Effects is 14.2.1. What version are you using?

What are your computer's power settings set to? Does it turn off drives or screens at the 5 minute mark?

[alecmaassen]

By 15.3 I meant CC 2015.3

[Szalam]

That's a weird issue. I can't remember that happening with that version on my system. I wonder what's different on your end. How are your screens connected to the computer? Are they set to turn off after a set amount of time?

[ToolfarmJP]

Hello,

Would you check and change the setting of Power option in the Control panel?

Put the computer to sleep -> Off

[alecmaassen]

My sleep is already turned off at the moment.

[ToolfarmJP]

Hello,

Have you used the external SSD or HDD with USB? If your disk itself has the power management, it possibly happens.

You try to turn off the Auto-save.

After Effects Preferences > Auto-Save > Save every off