Signed document cannot be saved?

[nefeli2007]

I am signing a document but when I am trying to save it in the folder I want, I get a message that I need to save it under a different name or different folder. Any ideas how to overcome this? Using Adobe Acrobat XI Pro

[Adorobat]

Hi Nefeli,

Sorry for the delay in response.

As mentioned above, when trying to save a signed pdf, you are receiving a message to save it under a different folder or with a different name, is that correct?

If you have Windows OS installed on the machine, try turning off Preview pane in Windows Explorer and see if that works:

For Windows 10/8- launch windows explorer > click "View" in the left-hand corner > and click Preview Pane.

For Windows 7-  launch windows explorer > click "Organize" in the left-hand corner >Layout > and click Preview Pane.

Let us know how it goes.

Shivam