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Cancel Adobe Creative Cloud plan subscription

New Here ,
Sep 20, 2017 Sep 20, 2017

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Hi,

please, help me to unsubscribe Creative Cloud

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correct answers 1 Correct answer

LEGEND , Sep 20, 2017 Sep 20, 2017

Learn about cancelling your Adobe Creative Cloud plan subscription

Contact Support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it continues to fail try using a different browser.

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-membership_stillNeedHelp

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LEGEND ,
Sep 20, 2017 Sep 20, 2017

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Learn about cancelling your Adobe Creative Cloud plan subscription

Contact Support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it continues to fail try using a different browser.

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-membership_sti...

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New Here ,
Sep 20, 2017 Sep 20, 2017

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I did this, but of all the options there is only a forum

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Adobe Employee ,
Sep 20, 2017 Sep 20, 2017

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Moving this discussion to the Adobe Creative Cloud forum.

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Adobe Employee ,
Sep 26, 2017 Sep 26, 2017

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Hi,

Sorry for a late response.

I see you have an active Creative Cloud subscription under the same ID as with forums. Do you wish to cancel the same subscription?

Thanks

Kanika

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New Here ,
Jun 21, 2018 Jun 21, 2018

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I wish to cancel my subscription

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