After Effects 14.1.0.57 App Crash when doing anything.

[Robpin408]

I just downloaded Premiere, Photoshop and After Effects on the monthly Creative Cloud on my windows computer. The other apps work fine but the After Effect crashes every time after doing 2 or three things. i keep getting this warning and then the app closes. 

Problem Event Name:   APPCRASH

  Application Name:         AfterFX.exe

  Application Version:     14.1.0.57

  Application Timestamp:              5875e519

  Fault Module Name:    atio6axx.dll

  Fault Module Version: 6.14.10.11774

  Fault Module Timestamp:          50582b9e

  Exception Code:             c0000005

  Exception Offset:           0000000000b86c43

Anybody know how I can fix this?

[Szalam]

That does not sound familiar to me.

Have you tried contacting Adobe support?

[Kevin-Monahan]

Hi Robpin408,

We didn't hear back from you. Are you still facing this issue?

Please let us know.

Thanks,
Kevin

[marcelol41772648]

Hello ,

Im facing the same issue. Can anyone help me?

When I try compose anything the AE stops responding and shuts down.

Thanks,

Marcelo

[Jose Panadero]

Have you tried to update your version to 14.2? You can do it in the Creative Cloud app or in the Help Menu inside After Effects. Once updated, After effects will ask you to maintain preferences or create a new ones. Try to create a new preferences file.

[marcelol41772648]

It is already 14.2 but thanks!