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I want to cancel immediately!!!!

New Here ,
Sep 24, 2017 Sep 24, 2017

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I just subscribed as a student, and now when I go to cancel, it says, "

Creative Cloud Student and Teacher edition (one-year)‎

You'll be able to manage this plan shortly.

What do I do!??!?!?!? Please help me I am desperate!

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correct answers 1 Correct answer

LEGEND , Sep 24, 2017 Sep 24, 2017

Learn about cancelling your Adobe Creative Cloud plan subscription

If you find you are not able to cancel the subscription yourself...

For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it continues to fail try using a different browser.

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-membership_stillNeedHelp

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LEGEND ,
Sep 24, 2017 Sep 24, 2017

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Learn about cancelling your Adobe Creative Cloud plan subscription

If you find you are not able to cancel the subscription yourself...

For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it continues to fail try using a different browser.

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-membership_sti...

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New Here ,
Sep 24, 2017 Sep 24, 2017

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Still says "youll be able to manage this plan shortly." I want to cancel now. And your phones and chat are closed! I want to cancel right now.

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Adobe Employee ,
Sep 25, 2017 Sep 25, 2017

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Hi Katherine,

Since you tried all the options online, please use this link to Contact Customer Care.

Hope this helps.

Feel free to update the thread for any other concerns.

Thanks

Kanika

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