E_LIC_LICENSE_SIGN_ERROR

[joãof21]

After downloading the .acsm file, I try to open it in Adobe Digital Editions but I get this error "E_LIC_LICENSE_SIGN_ERROR".

Any suggestion to fix this?

[jorgenevesptm]

Hello, i have the same problem. Could be the licensing server? I have the problem with a book bought from an online bookstore at Portugal.

[joãof21]

I don't know, but I bought the book from an online bookstore in Portugal as well.

[jorgenevesptm]

I bought it at bertrand.pt.

Probably they have change something on their acsm file, or do not adapt to some change made by ADE. I sent an email to bertrand.pt explaining the situation.

I will keep you updated.

[joãof21]

Mine was on a different store (wook.pt). I already send them an email too.

Thanks, I will do the same!

[jorgenevesptm]

Hi João,

The problem is solved (for me at least).

Regards

[joãof21]

Hi Jorge,

I tried to download the book again and it worked for me too!

Thanks for the help.

Regards.

[theeradetchs48420468]

i having the same problem as them please help me for the solution.

[camillas52821405]

Hello,
I'm having the same problem...I tried to download again the file and also ADE, but it doesn't work.
I bought the book from Google Books.

Please if anyone can help me, I really appreciate.

Tks!

[suel_lim]

Same problem here.

I bought from google books as well.

I tried several books and using different adobe id

and re-install and download upper version.

But nothing happening.

Just same error code.

[vincent_leev13925333]

same issue.

I'm using Mac and it was happened this issue suddenly.

I downloaded ebook from google books and I tried it but it's error.

So I tried to do it by the other laptop ( Window ) but it's same.

E_LIC_LICENSE_SIGN_ERROR

do you know how to solve it?

[dennisl33911800]

I have the same error from content from Google Play books.

I tried their tech support chats, but they refuse to help me until I contact adobe support,

even though I can download ACSM files from other vendors.

And Adobe support chat refuses to help because it is a free product.

They tell me that Adobe staff monitors the forums.

So where's the answer, Adobe?

P.S. And it is not a free product. To the end user, yes, but the content provider has to pay. And the content provider won't help me, since it's not their product that is throwing the error.

Uggh!

[vincent_leev13925333]

Yes goole said it’s working by goole books well. So can’t help it. Its cause by adobe.

therefore I wanted to send email to adobe but I cant find any email addres.

and I could ask this matter ONLY here.

Please help me and solve it

[luniklunat60547882]

Hello,
i have the same worries today but in france, google try to help me but i have to get close to adobe and i can not find or contact them?
help me!
What to do!
thank you in advance

[dennisl33911800]

Since Google refused to look at this issue, I asked them for a refund.

I then bought the books from the Kobo store.

And had no problem downloading them from there.

So I advise all those experiencing this problem to get a refund and go to another vendor.

[EmilNitrate01]

Error still occurring. Many other posts like this one.

Adobe – do you have a fix for this? It’s very frustrating….

Ted

Ted Faust

8829 Greenhill Lane

Greendale, WI 53129

C: 414-243-9356