Can not convert word doc on microsoft surface..

[robertn66976467]

Can not convert word doc to pdf on microsoft surface?

[Dov Isaacs]

Is that a question or a statement?

Exactly how are you trying to convert a Word document to PDF? What software / tools/ method are you using and what messages / symptoms are you experiencing?

          - Dov

[robertn66976467]

Wanted to convert a word document on window microsoft surface, but it didn't allow to convert.

Error messages listed as license has expired and/or your account is closed.  etc.

We have Acrobat Pro DC subscription and we are using Adobe Acrobat.  How to solve this problem?