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Can not open program After Effects

New Here ,
Sep 27, 2017 Sep 27, 2017

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Community Expert ,
Sep 27, 2017 Sep 27, 2017

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Your post moved from Adobe Creative Cloud to After Effects.

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Community Expert ,
Sep 28, 2017 Sep 28, 2017

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Hello,

If you directly double-click the file below to launch After Effects, what message is displayed? Would you let me know more of the specific trouble?

C:\Program Files\Adobe\Adobe After Effects CC 2017\Support Files\AfterFX.exe

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Adobe Employee ,
Oct 10, 2017 Oct 10, 2017

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Hi patinyah,

Still having trouble? Do let us know if you still need assistance.

Thanks,
Kevin

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New Here ,
Oct 10, 2017 Oct 10, 2017

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The program does not work.

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Adobe Employee ,
Oct 12, 2017 Oct 12, 2017

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Hi Patinya,

I'm terribly sorry you're still having trouble. Contact us immediately via phone or chat here: Contact Customer Care

If you have trouble reachin gthe phone or chat support, send me a PM.

Thanks,

Kevin

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