7 Replies Latest reply on Oct 12, 2017 4:57 AM by kotjoec97886819

    Recent problem Flash player no longer working on Windows 10 though installed & enabled on pc


      Problem: wanting to watch video clips - e.g. from BBC news


      Message is “Sorry you need Flash to play this. Enable it in your browser or download Flash Player here.”

      - Shockwave Flash object is enabled - Active X filtering is off.

      Problem is also preventing me from accessing online learning modules.

      I would be grateful if anyone could provide guidance to address this .

      This has been working fine and has only recently stopped.


      I am not very techie - some useful info.


      Windows 10 / Internet Explorer 11 – 11.608.15063.0 / update versions 11.0.46 (KB4036586) / Flash version


      I have verified flash player installed on pc as can see the clouds in the test in https://helpx.adobe.com/flash-player.html




      and this pages also stated that ‘Flash player is pre-installed with Internet Explorer in Windows 10 and updates automatically.” 

      Many thanks