Illustrator Draw Crashing

[cascadecurrents]

I have been using illustrator draw for some time on my Samsung Galaxy Note 10.1 tablet. I updated the OS today, android 10.1 is only at android 5.1.1. Now adobe draw is crashing every time i try to open it.

I uninstalled application and re-installed but it still is crashing.

I really would like to use it! I have an illustration on it that I'm still seeing available in my mobile assets. Need to finish!

[Sue Garibaldi]

Hi Cascade.

I'm sorry about the crashing; I'm not sure why it's happening just with an OS update. Are you using the most recent version of Draw (3.3.71)?

If so, and you're still having trouble, can you try installing a new beta version (3.3.76) of Draw for Android that was released yesterday. You'll be able to get it by joining our Adobe Android Apps G+ page (https://plus.google.com/communities/115649485021140879434) and following the instructions on this post: https://plus.google.com/101146399386092670308/posts/J4frsvkKUDo (you won't be able to view the post until after you join).

Please let me know how things are going.

[cascadecurrents]

still having trouble accessing the provided link. i have asked to "join" adobe community google+. Am still not able to get to the page provided with the beta.

I am running the most current adobe draw from the google play store.

[cascadecurrents · Accepted solution]

just saw there was an overnight update to draw. the update worked!

back on it!

[Sue Garibaldi]

Cascade.

Glad you got it. Glad Draw's working again. And thanks for posting and letting me know.

Sue.