• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Red Screen in InDesign

Explorer ,
Mar 09, 2017 Mar 09, 2017

Copy link to clipboard

Copied

Lately, when I switch between open files in InDesign, the program window goes completely red and hangs briefly before switching.  Any idea as to the cause of this?  I'm leaning that it's a software issue since it's happening on two separate machines.  All help is welcome.

Views

2.1K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 09, 2017 Mar 09, 2017

Copy link to clipboard

Copied

Hi,

can you confirm the version of your InDesign and the operating systems you are using?

I would suspect the hardware (video card, Ram...) might create this situation.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Mar 09, 2017 Mar 09, 2017

Copy link to clipboard

Copied

Screen Shot1.png

Screen Shot2.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 09, 2017 Mar 09, 2017

Copy link to clipboard

Copied

Have you tried to purge your NVRAM ? How to reset NVRAM on your Mac - Apple Support

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Mar 09, 2017 Mar 09, 2017

Copy link to clipboard

Copied

Yes. No effect on the issue.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 10, 2017 Mar 10, 2017

Copy link to clipboard

Copied

Same problem, same specs. I have to throw on shades when closing a window.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 03, 2017 Oct 03, 2017

Copy link to clipboard

Copied

Same problem here too... major squint-face when closing window.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 19, 2021 Aug 19, 2021

Copy link to clipboard

Copied

here too. I thought it was my new computer with Big Sur and InDesign.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 19, 2021 Aug 19, 2021

Copy link to clipboard

Copied

INDesign Preferences

Turn off GPU Performance

 

It's a known issue.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 24, 2021 Aug 24, 2021

Copy link to clipboard

Copied

Oh my! THANK YOU SOOO MUCH! I'd convinced myself that my devices were starting to show their age!?!

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 17, 2022 Feb 17, 2022

Copy link to clipboard

Copied

Thanks! So frustrating to run into these issues randomly. So nice to have someone solve them quickly for me.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 08, 2022 Apr 08, 2022

Copy link to clipboard

Copied

LATEST

Thanks! I thought my computer was going!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines