Why is image not appearing, although indicated open?

[joellead86]

My file indicates it's open - the layers are visible and functions look normal. However, the image screen is black. Resizing, moving or any other manipulations change nothing in the viewer. The program had been working fine and then suddenly isn't. Help please!

[Bani Verma]

Moving to Photoshop Lightroom​

[johnrellis]

the layers are visible

Sounds like you are using Photoshop?  If so, you should repost in the Photoshop forum: Photoshop General Discussion . Your original post got moved by mistake to the Lightroom forum.

[joellead86]

Thanks!

[joellead86]

Yes, thank you!

[joellead86]

It should be in the Photoshop forum.

[Abambo]

What is your OS and version and the Photoshop version?

[joellead86]

Windows 10 and Photoshop CC 2017.

[Abambo]

Reset your workspace. If you want keeping your current workspace and reset does not solve the problem, save that one before the reset.

Look here: Adobe Photoshop workspace basics

[Peru Bob · Accepted solution]

If Abambo's solution doesn't work, try resetting the preferences:

Preferences in Photoshop

If that doesn't work, try updating or rolling back your video driver directly from the card manufacturer's site.

[joellead86]

Thanks, uninstalling and re-installing the video card worked.

[Peru Bob]

You're welcome.