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document passes in adobe but fails in independent tool

New Here ,
Sep 28, 2017 Sep 28, 2017

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Several documents pass the Accessibility test in Adobe, but when using a tool from ADA website - Tools to Check PDFs | Section508.gov  - (PDF Accessibility Checker (PAC 2), these same documents are failing on content, fonts and structure.

Now I can't figure out through Adobe how/where to fix all the problems when Adobe accessibility doesn't show them.

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Standards and accessibility

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correct answers 1 Correct answer

Engaged , Oct 02, 2017 Oct 02, 2017

Hi Cleo, I have documented fixes to many PAC2 errors using Acrobat Pro. See https://taggedpdf.com/508-pdf-help-center/

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Sep 28, 2017 Sep 28, 2017

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ā€œAdobeā€ isn't a product!

Acrobat Pro is a product. If this is what you used, which version and what tests within Acrobat Pro?

What did the accessibility report from Acrobat Pro DC (the latest version) indicate? Can you provide us with the original document and further information such that we can investigate?

          - Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)

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New Here ,
Sep 28, 2017 Sep 28, 2017

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Product: Adobe Acrobat DC, latest version downloaded yesterday.

safety-or-profit-adobe-pass.jpg

safety-or-profit-fail.jpg

Willing to send the original document, however, I see no way to attach pdf file to this post.

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Sep 28, 2017 Sep 28, 2017

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Post it on a file sharing service or contact me on via the forum's private message mechanism and I'll give you my e-mail.

          - Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)

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New Here ,
Oct 01, 2017 Oct 01, 2017

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Here is a link to the original document:
Safety-or-Profit-John_D_Rowell-passed adobe acessibility check.pdf

I appreciate your offer of help.

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Engaged ,
Oct 02, 2017 Oct 02, 2017

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Hi Cleo, I have documented fixes to many PAC2 errors using Acrobat Pro. See https://taggedpdf.com/508-pdf-help-center/

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New Here ,
Oct 05, 2017 Oct 05, 2017

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Thank you.

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