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Hi Everyone
I am a complete novice at this so please excuse my lack of knowledge.
I have recently purchased Photoshop cc 2017 classroom in a book.
I have opened a Peach pit account to access and download the work files.
How ever when I try to open them in Photoshop I keep getting this message.
Cannot complete your request as it is the wrong type of document
I am only downloading the document that is available so I am not sure what to do.
Any help would be appreciated.
Thank Jacki
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Have you unzipped the files yet?
On a Mac, you just double click.
On Windows, right click the zipped folder and choose Extract All (or follow the unzip instructions from your installed zip application).
This trips up my students in almost every class because Windows allows you to open the folder to see the contents so you think you are OK, but Photoshop (or InDesign, Illustrator, etc.) will not allow you to open the enclosed files until you unzip the folder.
~Barb
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Have you unzipped the files yet?
On a Mac, you just double click.
On Windows, right click the zipped folder and choose Extract All (or follow the unzip instructions from your installed zip application).
This trips up my students in almost every class because Windows allows you to open the folder to see the contents so you think you are OK, but Photoshop (or InDesign, Illustrator, etc.) will not allow you to open the enclosed files until you unzip the folder.
~Barb
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Will give that a go now thank you.
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Many Thanks that did it have been pulling my hair out lol.
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Well, that was an easy answer—I deal with it in just about every class. When I ask my Windows students if they have unzipped their lessons folder they will say, "Yes, I unzipped it" because they can open it and see the contents. And then 10 minutes later when they go to open the first file, they stop me and say "Wait! I can't open a file!"
Glad you are back on track. Have fun with Photoshop.
~Barb
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Should BarbBinder not already have solved the issue please post screenshots of the Folder.
Which file formats are affected?
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On Windows, when you download the files from Peachpit the folder looks like the one on the left called all_lessons.zip. (This is the folder that contains all of the lessons, you can also opt to download them in smaller increments.)
See the zipper icon? Once extracted it is renamed just Lessons, and there is no zipper. That's the one that Photoshop can open the files from.
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I agree Barb,
This trips my students up each time. I have them save the unzipped folder into a completely different drive and then it works.
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Thank you all no i have not unzipped so i will give that a go
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Many Thanks everyone that did the job, very kind of you all.