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Updating payment info?

New Here ,
Oct 06, 2017 Oct 06, 2017

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Hi, I need your help to update my payment option

I bought a Photography Plan and used my Credit Card American Express from Mexico.

Now, am planning to cancel that Credit Card and I would like to keep my plan but now paying with a Credit Card from my Citibank account in US

The problem is that when I try to update the payment option, the system asked me for an address. When trying to update the address, appears a menu to select the Country but United States does not appears (only countries from LatAm)

How can I keepmy plan to change to a new credit card that belong to an account I opened  in another country?

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Adobe
Community Expert ,
Oct 06, 2017 Oct 06, 2017

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This is an open forum, not Adobe support... click below to contact Adobe staff to help

While the forums are open 24/7 you may not contact Adobe support at all times

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact/support.html

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