Adobe Stock contributor webpage - crashed

[paulafrenchp]

I have been uploading and the pageful not allow me to save or submit - there appears to be  a problem with the site.

Who can I report this issue too?  Is there an email address?

[xaci_68]

Mine doesn't crash, but the loading goes in a loop, meaning it keeps on loading fully, then start again and again and again.

First time I try to click on the "sell" button.

[Gary Gray]

Same here.  The FTP upload worked but I can't log in to the contributor web page, it just constantly recycles.

[donbrio]

Contributor site is recycling on all browsers.   Been down all morning for me.   I am getting notices of stock photo sales though, so it's something with the portal.  

[xaci_68]

Good, at least it's not just my problem... it looks to be a platform problem.

[Gary Gray]

I was able to look at my online portfolio and it looked available, so it's obviously a portal issue for contributor accounts. My guess, based on past life experiences, it's a fairly serious issue and the people needed to fix it aren't exactly hanging around the office on a Sunday during NFL season.

[SarahAha121]

Same to me as well. I try to contact via email contributor-support@adobe.com to see if it is my account problem only or not.

Still waiting for answer.

[paulafrenchp]

I could save and and keyword images earlier - but now I can't even get to the webpage.

Just loads and loads and loads in tool bar - in a loop as above - I managed to talk to ana advisor earlier, but had to send a screenshot - but the screenshot shows nothing - then got disconnected from site

[KenRumments]

i tried to join today, and it loops

i tried fotolia because i have other images that are different than standard stock, but could not find how to upload

HELP!!!

[Kirsten Harris]

Hi,

Thanks for the report, we are looking into it.

[Cat_chy_Images]

Any news? Still not working here  

[Dandres95]

We need the answer please. Still not working here.

[SarahAha121]

Just now I can access and upload as usual, hope it is normal already.

[Kirsten Harris · Accepted solution]

The contributor site is now working as expected. The problem was resolved on Sunday evening US time and we apologize for the inconvenience. You can resume uploading and submitting again.

[xaci_68]

Perfect!

Thanks.