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I cant install Adobe XD and I have win10

New Here ,
Oct 08, 2017 Oct 08, 2017

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Before a month I started a project but today I had to reset my pc. Now i'm trying to follow creating my project and when I went to install Adobe XD tells me this:

13c2faeb473c2aa27717b7fde7251fbc.png

And yes, I have windows 10 look:

b79ee1fc333c26c1a5a50293a81b31d4.png

I need to follow creating my project because is really important, what can I do?

Thank you for your attention.

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correct answers 1 Correct answer

Adobe Employee , Oct 09, 2017 Oct 09, 2017

It's very likely you're hitting this bug, which we're fixing for the next release: [Windows] Installer does not allow installation for machines that meet the minimum system requirements (J39577) – Adobe …

There's a workaround in the link that should help you install.

-Elaine

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Adobe Employee ,
Oct 09, 2017 Oct 09, 2017

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It's very likely you're hitting this bug, which we're fixing for the next release: [Windows] Installer does not allow installation for machines that meet the minimum system requiremen...

There's a workaround in the link that should help you install.

-Elaine

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Report

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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