Acrobat DC crashes when clicking through pages

[mpkadobe]

I am using Acrobat Pro DC (2017.012.20098) on a mac powerbook pro (OS 10.12.5).

When I try to click through the pages of a PDF I created using the down arrow on the menu bar, Acrobat crashes often. If I try to go through the pages using the down arrow on my keyboard, I do not have a problem.

Why does the arrow in Acrobat cause crashing?

Marc

[AnandSri · Accepted solution]

Hi Mpkadobe,

As per the issue description, the Acrobat Pro DC is crashing while navigating within the PDF on Mac OS 10.12.5, Is that correct?

Please try the troubleshooting steps from the following KB doc: Troubleshoot Mac OS 10.x system errors, freezes | Adobe software  Link: https://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-mac.html

Hope this helps, and keep us posted with the results.

Regards,

Anand Sri.