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Deactivation month-to-month

New Here ,
Oct 10, 2017 Oct 10, 2017

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Hi, guys

Some months ago I bought Premiere Pro for Month-to-Month, but now I cancel my subscription. Then they have withdrawn from the my bank amount of 107 €. Why?

Thanks for answer

Good day.

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Creative Cloud

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correct answers 1 Correct answer

Community Expert , Oct 10, 2017 Oct 10, 2017

To Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

-or reply #1 in https://forums.adobe.com/thread/2023066 - includes Mon-Fri Chat link

Did you buy a MONTHLY subscription, or an ANNUAL subscription with monthly payments?

-Annual vs Monthly https://forums.adobe.com/thread/1926342

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Adobe Employee ,
Oct 10, 2017 Oct 10, 2017

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Moving to Adobe Creative Cloud

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Guide ,
Oct 10, 2017 Oct 10, 2017

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Hi,

If you have monthly subscription you can cancel when you want .If you have annual subscription with monthly payment you will be charged for termination penalties .

I think you take the second one which cost 18EURO/month ,the second on is about 36EURO/month .

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Community Expert ,
Oct 10, 2017 Oct 10, 2017

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To Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

-or reply #1 in https://forums.adobe.com/thread/2023066 - includes Mon-Fri Chat link

Did you buy a MONTHLY subscription, or an ANNUAL subscription with monthly payments?

-Annual vs Monthly https://forums.adobe.com/thread/1926342

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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