PS Elements 13 memory issue

[sharonp799]

Trying to learn PSE 13. I uploaded one (1) photo. Picked up the healing brush and drew a small circle - message on screen said "not enough memory". What?

My older laptop has 4 GB of RAM.

Technician at Adobe said they don't offer help on older versions but he did explain that there's a "scratch disk" (virtual). available in preferences and I need to clear my memory. I have no idea what he was talking about. Help please, in words a 10 year old can understand. thanks.

[arshla jindal]

Hi,

Please see Photoshop Elements scratch disks, plug‑ins, and application updates

You need to free up some space on your hard drive.

• Close the applications not in use.
• Delete unwanted files from your hard drive.
• Restart your PC.

Thanks,

Arshla