Can't connect to YouTube-this user-agent is not permitted

[jeremyf9765482]

as soon as I hit the share to youtube i get this return message from Google

"this user-agent is not permitted to make an oauth authorization request to google"

Based on what I see about this online i think this is something that will require an update from adobe, but if there is a solution I sure need it. I tried uninstalling and reinstalling the app

[Sheena Kaul]

Hi Jeremy,

Could you please let me know how are you trying to share this clip on Youtube?

What options are you selecting?

Regards,

Sheena

[tanjam33297501]

I have the same Problem. I try to share the Cutted Video on YouTube.

I push the upload-button and then i choose "share on youtube".

Then I can't connect to google, because the app "Adobe Clip" did not do the update, which is needed.

[jeremyf9765482]

I edit my video then... I also tried taking a video straight from the camera roll and without editing...

1. I use the share button at the top right of the screen.

2. I click share on You Tube

After that I immediately get the error message.

[Sheena Kaul]

Hi Tanja and Jeremy,

Can you both confirm me the version of Premiere Clip on your device?

Also, confirm me the device that you both are using the app only?

I did try to reproduce this issue at my end and I too get the same error.

Let me escalated it till then.

Regards,

Sheena

[tanjam33297501]

2.1.1 is my version.

[Sheena Kaul]

We're aware of this issue and are trying to figure out what the best steps to take.

The best workflow as of now would be to save the video to your phone's camera roll and upload directly from the YouTube App.

Let me know if that helps!

[jeremyf9765482]

2.1.1

iphone 6

Unfortunately I was trying this because the youtube app won't unload videos larger then a few minutes. I already use premier pro, but I guess I am stuck waiting on a better solution.

[Sheena Kaul · Accepted solution]

I really apologize for the experience but we are trying to fix this at our end.

Appreciate your patience.

[tanjam33297501]

When I load it to the camera roll, it will not longer be an HD video. It gets much smaller.

[tanjam33297501]

Hallo, the problem is still existing. Are there any further informations about?

[Sheena Kaul]

Hi there,

The issue is still being worked upon for a fix!

Regards,

Sheena