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Photoshop Elements 11 pull down menus are empty

New Here ,
Oct 12, 2017 Oct 12, 2017

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Have not used my Photoshop Elements 11 for a few months, now when the program opens all the pull down menus ie file, edit, image etc. are empty which makes the program useless. Any suggestions

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correct answers 1 Correct answer

Community Expert , Oct 12, 2017 Oct 12, 2017

stephanies27062731  wrote

Have not used my Photoshop Elements 11 for a few months, now when the program opens all the pull down menus ie file, edit, image etc. are empty which makes the program useless. Any suggestions

This is related to a WINDOWS 10 update.

Extensive discussion here:

WIN10 Creators Update is incompatible with Photoshop Elements 11 & 12, maybe 15

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Community Expert ,
Oct 12, 2017 Oct 12, 2017

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stephanies27062731  wrote

Have not used my Photoshop Elements 11 for a few months, now when the program opens all the pull down menus ie file, edit, image etc. are empty which makes the program useless. Any suggestions

This is related to a WINDOWS 10 update.

Extensive discussion here:

WIN10 Creators Update is incompatible with Photoshop Elements 11 & 12, maybe 15

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New Here ,
Oct 13, 2017 Oct 13, 2017

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Windows 10 updated automatically today, Photoshop Elements 11 pull down menus are now working again.

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Community Expert ,
Oct 13, 2017 Oct 13, 2017

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That's great. Thanks for the follow-up.

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New Here ,
Jan 15, 2018 Jan 15, 2018

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i had this problem - it went away with the update - and today it is invisible again.

I'm nearly ready to abandon this in our office and take everyone over to GIMP

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