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Adobe Xd Bug!

New Here ,
Oct 16, 2017 Oct 16, 2017

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Wishing everyone around a good day.

Yep, so I am kinda having a problem with my Adobe Xd. The thing is once I install the software, I am welcomed and I can open my canvas but if i try doing any design on the canvas it remains blank. For example, I wanna draw a square, I try doing it and Boom, there's an invisible square with all its dimensions hence I cant work on it.

I reinstalled the app thrice.

My GPU is updated.

I have got the latest DirectX on so i dont see that as a problem.

Why this? Anyone help?12.PNG

Hardware specs:

RAM:8GB

Graphics Card: Nvidia Geforce 940MX + Intel HD 620 (2GB)

Processor: Intel i5 7200U

Thank You for the help!

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correct answers 1 Correct answer

LEGEND , Oct 23, 2017 Oct 23, 2017

You are not just missing the rectangle, you also have no artboards showing. Try typing Ctrl-0 (that's zero, not the letter O). That will zoom the area to include all artboards.

If nothing shows up then you should look at this uservoice report, and add a comment:

Artboard Not Showing in Windows 10 – Adobe XD Feedback : Feature Requests & Bugs

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Adobe Employee ,
Oct 23, 2017 Oct 23, 2017

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Just to be sure, can you verify that your system meets these requirements?

Adobe XD System requirements

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LEGEND ,
Oct 23, 2017 Oct 23, 2017

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You are not just missing the rectangle, you also have no artboards showing. Try typing Ctrl-0 (that's zero, not the letter O). That will zoom the area to include all artboards.

If nothing shows up then you should look at this uservoice report, and add a comment:

Artboard Not Showing in Windows 10 – Adobe XD Feedback : Feature Requests & Bugs

Votes

Translate

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines