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Mi computador ya no funciona y quiero pasar mi Adobe plan a otro computador. Cómo lo hago? o Cómo funciona? y cómo desactivo mi plan in ese computador?

New Here ,
Oct 15, 2017 Oct 15, 2017

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Hola a todos,

Hace unas semanas mi computador dejó de funcionar y ahora voy a comprar un nuevo computador. Me preguntaba si es posible desactivar Adobe en mi computador antiguo y activarlo en un nuevo Pc. Agradecería sus sugerencias.

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correct answers 1 Correct answer

Adobe Employee , Oct 16, 2017 Oct 16, 2017

Hi Anabel,

You can have creative cloud installed and signed in on two computers, as long as you only use it on one at a time. Download and install as you did on the first computer, sign in to your Adobe account on the Adobe website using your Adobe ID, download the Cloud desktop app, then download the software. Sign out on a computer that you will not be using: sign in and sign out of the Adobe Creative Cloud desktop app

You can download the installer for Creative Cloud from here :
https://www.adobe.com/creativecloud/desktop-app.html

...

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LEGEND ,
Oct 16, 2017 Oct 16, 2017

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moved to cc forum

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Adobe Employee ,
Oct 16, 2017 Oct 16, 2017

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Hi Anabel,

You can have creative cloud installed and signed in on two computers, as long as you only use it on one at a time. Download and install as you did on the first computer, sign in to your Adobe account on the Adobe website using your Adobe ID, download the Cloud desktop app, then download the software. Sign out on a computer that you will not be using: sign in and sign out of the Adobe Creative Cloud desktop app

You can download the installer for Creative Cloud from here :
https://www.adobe.com/creativecloud/desktop-app.html

After you install the Creative Cloud desktop application, you will need to sign in with an Adobe ID and Password. Then you can install apps. This link offers more information and step by step instructions if you need it:  Creative Cloud Help | Download, install, update, or uninstall apps

Hope this helps!

Feel free to update the thread for more questions.

Thanks

Kanika

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