Enterprise Distribution License for Adobe Reader & Flash Player

[geok chengt53768755]

Hi support, I've applied for the Enterprise Distribution License for both Adobe Reader & Flash Player for Sept updates few weeks back but until today I've yet to receive any email granted for the download. Please help as I need to install the software. thank you.

[_maria_]

Hi,

This isn't a support forum.  This is a user-to-user forum, and staff members participate when they can, in between their normal workload.

Please private message me the Adobe ID/email address used to request the distribution license and I'll follow-up with the licensing team.

To send a private message, click on my user_name link and then on the 'Message' button link.  For reference, include a link to this discussion topic in your private message.

--

Maria

[_maria_]

I received your private message and will forward the information to the licensing team.

[_maria_]

The licensing team has resent the email.  Please confirm if you did, or did not receive the email.

[michaely52056198]

I did, thanks!

Michael Young

Systems Administrator

UAF Facilities Services IT

[moderator: personal information removed]

- UAF Facilities Services -

[_maria_]

thank you for confirming.

[geok chengt53768755]

I've not receive any email for the Adobe Software Distribution Request download link. Please help to expedite. Thank you.

[ridhij42083560]

Hi,

Please PM me the email address you used to apply for distribution license.

Thanks!

[_maria_]

Hi,

I'll follow-up with the licensing team.  The email comes from noreply@adobe.com and contains a signed PDF attachment.  Some mail systems block the email due to this.  In the interim, please check your spam folders and/or check with your IT department in case the mail system blocked the email.

<edit>

The licensing team has resent the email.  I've also uploaded it to Document Cloud and private messaged you the URL.

--

Maria

[geok chengt53768755]

Hi Maria,

I didn't receive any email from noreply@adobe.com and nothing in spam folders too. Can't find anything in cloud, hit error "File Not Found (404)", the error has been uploaded to cloud. Please assist. thank you.

https://cloud.acrobat.com/folder/81004f50-0254-490f-bea2-729511c0afe9

[_maria_ · Accepted solution]

Strange.  Not sure what happened.  I'll upload it again and private message you the link.

[geok chengt53768755]

hi Maria,

Thanks for following up. I've able to download the files in cloud. You may close this topic.

[_maria_]

Thank you for confirming.

--

Maria