Acrobat X can´t find new electronic signature ID on connected cardreader

[volkerw63040720]

Trying to signature a PDF-file, Acrobat reports "Acrobat can´t find new digital IDs".

Acrobat / Tools signature and certificate / sign documents

--> draw signature frame

--> existing digital ID from device connectes to this computer

Adobe Acrobat X Version 10.1.6

Windows 10 Pro

ReinerSCT cyberJack RFID Standard chipcard reader - tested o.k.

there a chance to make this work?

best regards
Volker

[try67 · Accepted solution]

Acrobat X is not compatible with Windows 10, which might explain why you're having problems using it, especially when it has to do with interfacing with other devices.

[volkerw63040720]

thanks try67 - hoped my Acrobat X would do it. Your information helped me, stop wasting time on an unwinnable starting point.