Premiere keeps crashing because 32GB of RAM is too little?

[videoeditor246346]

Hey guys,

Just having a bit of a strange problem here. When putting a lot of stress on my workload via many track layers and effects within Premiere, I am finding that occasionally my program crashes, along with a Windows error message with a yellow caution sign icon, that warns that Premiere is using too much RAM and must be shut down!

I am working on a Threadripper 1950x system with 32GB of quad channel RAM. In the past, when using a Ryzen 1700x with a near-identical dual channel 32GB of RAM, I would never get this issue.

I set the allocated RAM usage in the Premiere preferences to 16GB and optimize for performance. So I am curious why it is still hogging beyond that amount allocated. In my CAM hardware monitoring software, I am seeing RAM usage going up to 80% for some reason.

What could be the issue here? I don't honestly think that 64GB was necessary for complex 4K workloads. Is that changing these days? Is Threadripper RAM hungry?

Any advice or solutions to this issue would be greatly appreciated.

[videoeditor246346]

I have found this problem happening again when applying Warp Stabilzer to 16 clips simultaneously.

Although now my RAM is only allocated to use 12GB in Premiere - it will shoot up to excess of 22GB usage in Windows Task Manager.

What the heck, Adobe?

[Guest]

What is threadripper 1950? Why do you allocate 12gb to editing whiles you have 32gb installed. What are the rest doing?

Change the Premiere ram to 28gb.

[Bill_Gehrke]

What numeric version of Premiere?

[JaysonM-Y]

Bill Gehrke wrote:

What numeric version of Premiere?

THIS!

Also, is it a previous project from the old machine you're working on? My team has had ram leaks and other weird happenings working with the same project across different machines with different specs.

[videoeditor246346]

I switched the Corsair RAM (Hynix) for G.Skill (Samsung) and the issues stopped.

[Bill_Gehrke]

That switch is an amazing solution. I never would have thought of that one.  But then I have had nothing but G-Skill for a long time.

[videoeditor246346]

On PCPartsPicker the majority of Threadripper builds showcased included 3200Mhz C14 G.Skill RAM kits (which are Samsung kits), so I figured best to jump on the bandwagon for the sake of stability. And stability I got- set the DOCP overclock to 3200Mhz and no issues since.

My Corsair kit was on the motherboard’s QVL, so I thought I would be fine. It was wildly unstable once given intensive workloads- even at stock speeds... Newegg wanted to deduct a $54 restocking fee from my refund through the RMA process, so i stuck them on eBay instead which saved me maybe $5 after fees (gotta stick it to the man somehow lol).

Needless to say I am never dealing with Corsair or Newegg again, and am happy my system is finally rock solid.