Adobe illustrator will not work on my tablet

[mathewc96896798]

I haven't gotten illustrator to work once since I downloaded it this week. My tablet is a Samsung model SM-T230NU . I have my tablet updated to the most recent software it can be android 4.4.2, is there a possible solution to the constant crashing an inability to run?

[Sue Garibaldi · Accepted solution]

Hi Mathew.

I'm sorry the app's crashing. I suspect the reason this is happening is because of the version of the operating system you're using.

Although the information hasn't yet been updated in the PlayStore, Draw is no longer supported on Android operating systems below v5.0.

I hope that helps.

Sue.