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Lightroom cc

New Here ,
Oct 18, 2017 Oct 18, 2017

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in my plan is included lightroom cc but do not appear among the desktop apps of my mac pro and do not download me?

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correct answers 1 Correct answer

Adobe Employee , Oct 18, 2017 Oct 18, 2017

Try to re-launch the Creative Cloud app.

option, cmd, R for Mac

Ctrl, alt, R for Windows

Does that help?

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Adobe Employee ,
Oct 18, 2017 Oct 18, 2017

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You should be able to install the application from the Creative Cloud desktop app.

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Community Beginner ,
Oct 18, 2017 Oct 18, 2017

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The new version is not there for me? the Classic version is.

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Community Expert ,
Oct 18, 2017 Oct 18, 2017

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Rick, some servers may be lagging. It's not showing up in my CC app in the UK either, even after checking for updates.

______________________
The Lightroom Queen - Author of the Lightroom Missing FAQ & Edit Like a Pro books.

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Adobe Employee ,
Oct 18, 2017 Oct 18, 2017

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Try to re-launch the Creative Cloud app.

option, cmd, R for Mac

Ctrl, alt, R for Windows

Does that help?

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Community Beginner ,
Oct 19, 2017 Oct 19, 2017

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Logging out and or restarting the CC desktop application still does not show the Lightroom CC app. I did see and updated to Lightroom CC Classic but no option for Lightroom CC.

On a side note: I have a desktop computer and a laptop. The desktop had no issue, it is only my laptop that does not show the Lightroom

CC application

  CCDesktopApp.png.

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Adobe Employee ,
Oct 19, 2017 Oct 19, 2017

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I know this is a very basic question but have you tried restarting your computer? That worked for another customer yesterday. Also, what version of your operating system are you using?

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New Here ,
Oct 19, 2017 Oct 19, 2017

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I think you're right. I'm running Windows 7 and there is no LR CC for me in the CC App. I checked in the system requirements and it's only from Windows 10 up. Is this correct ? If so, too bad for W7 users.

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Community Expert ,
Oct 19, 2017 Oct 19, 2017

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logatom  wrote

I checked in the system requirements and it's only from Windows 10 up. Is this correct ?

Yes that's correct

______________________
The Lightroom Queen - Author of the Lightroom Missing FAQ & Edit Like a Pro books.

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Adobe Employee ,
Oct 19, 2017 Oct 19, 2017

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You are correct. Sadly, time marches on whether we like it or not.

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New Here ,
Oct 19, 2017 Oct 19, 2017

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Sadly same "problem" here. Was looking forward to using Lr CC at work, but it's not compatible. My work PC still runs Windows 8.1 pro...

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New Here ,
Oct 18, 2017 Oct 18, 2017

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Now it’s ok, ready for download

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Adobe Employee ,
Oct 18, 2017 Oct 18, 2017

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Yay!!

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Community Beginner ,
Oct 19, 2017 Oct 19, 2017

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I am using 8.1 Enterprise on the laptop min version windows 10 explains that issue.

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