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in my plan is included lightroom cc but do not appear among the desktop apps of my mac pro and do not download me?
Try to re-launch the Creative Cloud app.
option, cmd, R for Mac
Ctrl, alt, R for Windows
Does that help?
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You should be able to install the application from the Creative Cloud desktop app.
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The new version is not there for me? the Classic version is.
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Rick, some servers may be lagging. It's not showing up in my CC app in the UK either, even after checking for updates.
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Try to re-launch the Creative Cloud app.
option, cmd, R for Mac
Ctrl, alt, R for Windows
Does that help?
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Logging out and or restarting the CC desktop application still does not show the Lightroom CC app. I did see and updated to Lightroom CC Classic but no option for Lightroom CC.
On a side note: I have a desktop computer and a laptop. The desktop had no issue, it is only my laptop that does not show the Lightroom
CC application
.
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I know this is a very basic question but have you tried restarting your computer? That worked for another customer yesterday. Also, what version of your operating system are you using?
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I think you're right. I'm running Windows 7 and there is no LR CC for me in the CC App. I checked in the system requirements and it's only from Windows 10 up. Is this correct ? If so, too bad for W7 users.
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logatom wrote
I checked in the system requirements and it's only from Windows 10 up. Is this correct ?
Yes that's correct
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You are correct. Sadly, time marches on whether we like it or not.
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Sadly same "problem" here. Was looking forward to using Lr CC at work, but it's not compatible. My work PC still runs Windows 8.1 pro...
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Now it’s ok, ready for download
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Yay!!
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I am using 8.1 Enterprise on the laptop min version windows 10 explains that issue.