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Errors on startup

New Here ,
Oct 18, 2017 Oct 18, 2017

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After the splash screen opens, I get the following error:

LightroomCC Error 1.PNG

Clicking "OK" causes the message to repeat. When LRCC opens there are no workable options. Any clues as to why this is happening? This is on a Windows machine.

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correct answers 1 Correct answer

Oct 20, 2017 Oct 20, 2017

Hi LostNMaylene,

It seems like a corrupt module in the installation patch. I'd recommend you to reinstall Lightroom CC from Creative cloud desktop app and let us know if that helps.

Thanks,

Akash

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Oct 20, 2017 Oct 20, 2017

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Hi LostNMaylene,

It seems like a corrupt module in the installation patch. I'd recommend you to reinstall Lightroom CC from Creative cloud desktop app and let us know if that helps.

Thanks,

Akash

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