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The latest version of Aurora, v27, is crashing with the latest flash, 11.9.900.152, when Protected Mode is Enabled
Im in windows 8.1 x64
Here are a bunch of crash reports of this. I can generate more if needed
2d2038df-7854-4e79-b695-d2f5a7b80a5c
ee2001f6-390f-4979-8500-17bc6f4c2fbc
79303d95-9bad-4009-8d8a-9c360ba1ee06
0d52b914-7412-4358-8e7d-61e5b1207e56
82485525-51ee-4faf-bc8d-9061769b852c
f71da362-c3fb-4922-a792-52a2a275904e
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Thank you for the heads up. I've forwarded this to our QE team for investigation. I'd also recommend opening a new bug report over at https://bugbase.adobe.com if you have a chance.
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Done thanks
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I can't really do anything with that data -- it's just a random unique ID assigned to the crash dump on your system. The reports need to be submitted to Mozilla, and I need the links to the reports to tell you what's up.
In about:crashes, click on each of those links. Firefox will submit them (if you get the throttling message, just submit them again), and the crash ID will change to begin with "bp-xxxxxx".
On each of the bp-xxxxx links, right click each of them and choose "copy link". Post the links here, and I'll take a look.
While you're at it, if you could post the contents of about:support and about:plugins, that would also be very helpful.
Thanks!
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So Ive tried it in Aurora 27 and Firefox 26, both crash with protected mode. Protected mode being disabled fixes it (temporarily, although I dont want to leave it like this). Firefox/Aurora safe mode did NOT fix it. Also, if I browse youtube without installing the flash plugin and just ignoring the prompt for it, it works fine
Ive also tried it with a brand new firefox profile, and with all extensions disabled
Here, try this
bp-ef13c380-116a-438a-9b40-be0522131114
bp-6cd46090-f51a-4483-9cb9-d2ee72131114
bp-43f44b99-d101-49f3-a014-3db3e2131114
bp-60790199-243f-4fe5-9d36-1bf1e2131114
bp-b0931046-cdca-466b-9f8c-9f3962131114
bp-6cd229b4-ac3a-4d5e-b54f-cae222131114
bp-4008b1bb-c93b-43a3-bcc9-8237f2131114
bp-88281ee0-de82-4509-b2b1-b9e6c2131114
https://crash-stats.mozilla.com/report/index/6cd229b4-ac3a-4d5e-b54f-cae222131114
https://crash-stats.mozilla.com/report/index/b0931046-cdca-466b-9f8c-9f3962131114
https://crash-stats.mozilla.com/report/index/60790199-243f-4fe5-9d36-1bf1e2131114
https://crash-stats.mozilla.com/report/index/43f44b99-d101-49f3-a014-3db3e2131114
https://crash-stats.mozilla.com/report/index/6cd46090-f51a-4483-9cb9-d2ee72131114
https://crash-stats.mozilla.com/report/index/ef13c380-116a-438a-9b40-be0522131114
Name | Firefox |
---|---|
Version | 27.0a2 |
Update History | |
User Agent | Mozilla/5.0 (Windows NT 6.3; WOW64; rv:27.0) Gecko/20100101 Firefox/27.0 |
Profile Folder | |
Enabled Plugins | about:plugins |
Build Configuration | about:buildconfig |
Memory Use | about:memory |
bp-ef13c380-116a-438a-9b40-be0522131114 | 21 minutes ago |
bp-6cd46090-f51a-4483-9cb9-d2ee72131114 | 21 minutes ago |
bp-43f44b99-d101-49f3-a014-3db3e2131114 | 22 minutes ago |
bp-60790199-243f-4fe5-9d36-1bf1e2131114 | 22 minutes ago |
bp-b0931046-cdca-466b-9f8c-9f3962131114 | 22 minutes ago |
bp-6cd229b4-ac3a-4d5e-b54f-cae222131114 | 22 minutes ago |
bp-4008b1bb-c93b-43a3-bcc9-8237f2131114 | 37 minutes ago |
bp-88281ee0-de82-4509-b2b1-b9e6c2131114 | 40 minutes ago |
bp-2a719e4e-428b-4729-b6b6-6565d2131114 | 3 hours ago |
All Crash Reports (including 27 pending crashes in the given time range)
This application has not been configured to display crash reports.
Adblock Plus | 2.4 | true | {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} |
Adblock Plus Pop-up Addon | 0.9.1 | true | adblockpopups@jessehakanen.net |
Apollo Bookmark/Tab/History Sync add-on | 0.8.10 | true | ffsync@apollobrowser.com |
Clear Cache Button | 0.9f | true | {563e4790-7e70-11da-a72b-0800200c9a66} |
DownThemAll! | 2.0.16 | true | {DDC359D1-844A-42a7-9AA1-88A850A938A8} |
Enhanced Steam | 4.2 | true | jid0-SmvlvxGpvCyG252KbVMqIKR79Uc@jetpack |
FireGestures | 1.7.14 | true | firegestures@xuldev.org |
Flagfox | 4.2.14 | true | {1018e4d6-728f-4b20-ad56-37578a4de76b} |
FlashGot | 1.5.5.94 | true | {19503e42-ca3c-4c27-b1e2-9cdb2170ee34} |
InlineDisposition | 1.0.2.4 | true | {123647d5-da43-4344-bfe2-fc093bdf8f5e} |
MyPermissions Cleaner | 0.8.0 | true | {6140bbfd-aa20-11e1-aba7-109add603214} |
NewScrollbars (aka NoiaScrollbars) | 1.2.1 | true | NoiaScrollbars@ArisT2_Noia4dev |
OpenDownload² | 3.4.3 | true | {210249CE-F888-11DD-B868-4CB456D89593} |
Readability | 2.4 | true | {6005d9b1-d115-485a-a92a-3f6453ca3fe2} |
Scrollbar Search Highlighter | 1.57 | true | scrollbar.search.highlighter@rob.iverson.com |
Search By Image (by Google) | 1.1.2 | true | {ce7e73df-6a44-4028-8079-5927a588c948} |
Session Manager | 0.8.0.8 | true | {1280606b-2510-4fe0-97ef-9b5a22eafe30} |
Speed Dial | 0.9.6.16 | true | {64161300-e22b-11db-8314-0800200c9a66} |
Status-4-Evar | 2013.10.31.22 | true | status4evar@caligonstudios.com |
Surfon | 1.2.6 | true | jid1-1fuWLZWF6WAUng@jetpack |
Suspend background tabs | 1.0.1 | true | suspendbackgroundtabs@adblockplus.org |
Tab Mix Plus | 0.4.1.2.02 | true | {dc572301-7619-498c-a57d-39143191b318} |
Adobe Acrobat - Create PDF | 2.0 | false | web2pdfextension@web2pdf.adobedotcom |
BYTubeD - Bulk YouTube video Downloader | 1.1.1 | false | bytubed@cs213.cse.iitk.ac.in |
Download Statusbar | 0.9.10 | false | {D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389} |
Download Statusbar Fixed | 0.9.10 | false | {4204c864-50bf-467a-95b3-0912b7f15869} |
Extended Statusbar | 1.5.8 | false | {daf44bf7-a45e-4450-979c-91cf07434c3d} |
Fast Dial | 4.11 | false | fastdial@telega.phpnet.us |
FoxVox | 1.7.9.1 | false | foxvox@wordit.com |
FxIF | 0.4.7.1 | false | {11483926-db67-4190-91b1-ef20fcec5f33} |
Greasemonkey | 1.12 | false | {e4a8a97b-f2ed-450b-b12d-ee082ba24781} |
Save Images | 0.9.5 | false | LDSI_plashcor@gmail.com |
The Grim Tab Reaper | 0.2 | false | jid1-VOwFjnJ0krddcw@jetpack |
Theme Font & Size Changer | 7.2 | false | {f69e22c7-bc50-414a-9269-0f5c344cd94c} |
Toggle Word Wrap | 1.9 | false | {cafe3945-058e-47e3-87f8-75bc120b9638} |
User Agent Switcher | 0.7.3 | false | {e968fc70-8f95-4ab9-9e79-304de2a71ee1} |
accessibility.typeaheadfind.flashBar | 0 |
browser.cache.disk.capacity | 358400 |
browser.cache.disk.smart_size.first_run | false |
browser.cache.disk.smart_size.use_old_max | false |
browser.cache.disk.smart_size_cached_value | 358400 |
browser.places.smartBookmarksVersion | 4 |
browser.sessionstore.upgradeBackup.latestBuildID | 20131114004000 |
browser.startup.homepage | http://www.netvibes.com/ |
browser.startup.homepage_override.buildID | 20131114004000 |
browser.startup.homepage_override.mstone | 27.0a2 |
browser.tabs.warnOnClose | false |
dom.max_script_run_time | 0 |
dom.mozApps.used | true |
dom.w3c_touch_events.expose | false |
extensions.lastAppVersion | 27.0a2 |
font.internaluseonly.changed | false |
gfx.direct3d.last_used_feature_level_idx | 0 |
gfx.direct3d.prefer_10_1 | true |
media.windows-media-foundation.enabled | false |
network.cookie.prefsMigrated | true |
network.http.max-persistent-connections-per-server | 4 |
places.database.lastMaintenance | 1384386283 |
places.history.expiration.transient_current_max_pages | 104858 |
plugin.disable_full_page_plugin_for_types | application/pdf,audio/x-mpeg |
plugin.importedState | true |
print.printer_Canon_MX300_series_Printer.print_bgcolor | false |
print.printer_Canon_MX300_series_Printer.print_bgimages | false |
print.printer_Canon_MX300_series_Printer.print_colorspace | |
print.printer_Canon_MX300_series_Printer.print_command | |
print.printer_Canon_MX300_series_Printer.print_downloadfonts | false |
print.printer_Canon_MX300_series_Printer.print_duplex | 0 |
print.printer_Canon_MX300_series_Printer.print_edge_bottom | 0 |
print.printer_Canon_MX300_series_Printer.print_edge_left | 0 |
print.printer_Canon_MX300_series_Printer.print_edge_right | 0 |
print.printer_Canon_MX300_series_Printer.print_edge_top | 0 |
print.printer_Canon_MX300_series_Printer.print_evenpages | true |
print.printer_Canon_MX300_series_Printer.print_footercenter | |
print.printer_Canon_MX300_series_Printer.print_footerleft | &PT |
print.printer_Canon_MX300_series_Printer.print_footerright | &D |
print.printer_Canon_MX300_series_Printer.print_headercenter | |
print.printer_Canon_MX300_series_Printer.print_headerleft | &T |
print.printer_Canon_MX300_series_Printer.print_headerright | &U |
print.printer_Canon_MX300_series_Printer.print_in_color | true |
print.printer_Canon_MX300_series_Printer.print_margin_bottom | 0.5 |
print.printer_Canon_MX300_series_Printer.print_margin_left | 0.5 |
print.printer_Canon_MX300_series_Printer.print_margin_right | 0.5 |
print.printer_Canon_MX300_series_Printer.print_margin_top | 0.5 |
print.printer_Canon_MX300_series_Printer.print_oddpages | true |
print.printer_Canon_MX300_series_Printer.print_orientation | 0 |
print.printer_Canon_MX300_series_Printer.print_page_delay | 50 |
print.printer_Canon_MX300_series_Printer.print_paper_data | 1 |
print.printer_Canon_MX300_series_Printer.print_paper_height | 11.00 |
print.printer_Canon_MX300_series_Printer.print_paper_name | |
print.printer_Canon_MX300_series_Printer.print_paper_size_type | 0 |
print.printer_Canon_MX300_series_Printer.print_paper_size_unit | 0 |
print.printer_Canon_MX300_series_Printer.print_paper_width | 8.50 |
print.printer_Canon_MX300_series_Printer.print_plex_name | |
print.printer_Canon_MX300_series_Printer.print_resolution | 0 |
print.printer_Canon_MX300_series_Printer.print_resolution_name | |
print.printer_Canon_MX300_series_Printer.print_reversed | false |
print.printer_Canon_MX300_series_Printer.print_scaling | 1.00 |
print.printer_Canon_MX300_series_Printer.print_shrink_to_fit | true |
print.printer_Canon_MX300_series_Printer.print_to_file | false |
print.printer_Canon_MX300_series_Printer.print_unwriteable_margin_bottom | 0 |
print.printer_Canon_MX300_series_Printer.print_unwriteable_margin_left | 0 |
print.printer_Canon_MX300_series_Printer.print_unwriteable_margin_right | 0 |
print.printer_Canon_MX300_series_Printer.print_unwriteable_margin_top | 0 |
privacy.donottrackheader.enabled | true |
privacy.sanitize.migrateFx3Prefs | true |
storage.vacuum.last.index | 1 |
storage.vacuum.last.places.sqlite | 1382135610 |
Your profile folder contains a user.js file, which includes preferences that were not created by Aurora.
Adapter Description | AMD Radeon HD 6900 Series |
---|---|
Adapter Drivers | aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64 |
Adapter RAM | 2048 |
Device ID | 0x671d |
Direct2D Enabled | true |
DirectWrite Enabled | true (6.3.9600.16384) |
Driver Date | 9-26-2013 |
Driver Version | 13.200.16.0 |
GPU #2 Active | false |
GPU Accelerated Windows | 1/1 Direct3D 10 |
Vendor ID | 0x1002 |
WebGL Renderer | Google Inc. -- ANGLE (AMD Radeon HD 6900 Series Direct3D9Ex vs_3_0 ps_3_0) |
windowLayerManagerRemote | false |
AzureCanvasBackend | direct2d |
AzureContentBackend | direct2d |
AzureFallbackCanvasBackend | cairo |
AzureSkiaAccelerated | 0 |
Incremental GC | true |
---|
Activated | false |
---|---|
Prevent Accessibility | 0 |
Expected minimum version | Version in use | |
---|---|---|
NSPR | 4.10.2 | 4.10.2 |
NSS | 3.15.3 Basic ECC | 3.15.3 Basic ECC |
NSSSMIME | 3.15.3 Basic ECC | 3.15.3 Basic ECC |
NSSSSL | 3.15.3 Basic ECC | 3.15.3 Basic ECC |
NSSUTIL | 3.15.3 | 3.15.3 |
application/x-shockwave-flash | Adobe Flash movie | swf |
application/futuresplash | FutureSplash movie | spl |
audio/mpeg | MPEG audio | mp2,mp3,mpga,mpega |
audio/x-mpeg | MPEG audio | mp2,mp3,mpga,mpega |
video/mpeg | MPEG video | mpg,mpeg,mpe |
video/x-mpeg | MPEG video | mpg,mpeg,mpe |
video/mpeg-system | MPEG video | mpg,mpeg,mpe,vob |
video/x-mpeg-system | MPEG video | mpg,mpeg,mpe,vob |
audio/mp4 | MPEG-4 audio | aac,mp4,mpg4 |
audio/x-m4a | MPEG-4 audio | m4a |
video/mp4 | MPEG-4 video | mp4,mpg4 |
application/mpeg4-iod | MPEG-4 video | mp4,mpg4 |
application/mpeg4-muxcodetable | MPEG-4 video | mp4,mpg4 |
video/x-m4v | MPEG-4 video | m4v |
video/x-msvideo | AVI video | avi |
application/ogg | Ogg stream | ogg |
video/ogg | Ogg video | ogv |
application/x-ogg | Ogg stream | ogg |
application/x-vlc-plugin | VLC plug-in | |
video/x-ms-asf-plugin | Windows Media Video | asf,asx |
video/x-ms-asf | Windows Media Video | asf,asx |
application/x-mplayer2 | Windows Media | |
video/x-ms-wmv | Windows Media | wmv |
video/x-ms-wvx | Windows Media Video | wvx |
audio/x-ms-wma | Windows Media Audio | wma |
application/x-google-vlc-plugin | Google VLC plug-in | |
audio/wav | WAV audio | wav |
audio/x-wav | WAV audio | wav |
audio/3gpp | 3GPP audio | 3gp,3gpp |
video/3gpp | 3GPP video | 3gp,3gpp |
audio/3gpp2 | 3GPP2 audio | 3g2,3gpp2 |
video/3gpp2 | 3GPP2 video | 3g2,3gpp2 |
video/divx | DivX video | divx |
video/flv | FLV video | flv |
video/x-flv | FLV video | flv |
application/x-matroska | Matroska video | mkv |
video/x-matroska | Matroska video | mkv |
audio/x-matroska | Matroska audio | mka |
application/xspf+xml | Playlist xspf | xspf |
audio/x-mpegurl | MPEG audio | m3u |
video/webm | WebM video | webm |
audio/webm | WebM audio | webm |
application/vnd.rn-realmedia | Real Media File | rm |
audio/x-realaudio | Real Media Audio | ra |
audio/amr | AMR audio | amr |
audio/x-flac | FLAC audio | flac |
application/vnd.gtpo3d.auto |
application/o1d | Google Talk Plugin Video Renderer | o1d |
application/googletalk | Google voice and video chat | googletalk |
application/vnd.microsoft.communicator.ocsmeeting | Lync Plug-in for Firefox |
application/x-vnd.google.update3webcontrol.3 | ||
application/x-vnd.google.oneclickctrl.9 | ||
application/x-vnd.google.update3webcontrol.3 | ||
application/x-vnd.google.oneclickctrl.9 |
application/x-java-applet | Java Applet | |
application/x-java-bean | JavaBeans | |
application/x-java-vm | ||
application/x-java-applet;version=1.1.1 | ||
application/x-java-bean;version=1.1.1 | ||
application/x-java-applet;version=1.1 | ||
application/x-java-bean;version=1.1 | ||
application/x-java-applet;version=1.2 | ||
application/x-java-bean;version=1.2 | ||
application/x-java-applet;version=1.1.3 | ||
application/x-java-bean;version=1.1.3 | ||
application/x-java-applet;version=1.1.2 | ||
application/x-java-bean;version=1.1.2 | ||
application/x-java-applet;version=1.3 | ||
application/x-java-bean;version=1.3 | ||
application/x-java-applet;version=1.2.2 | ||
application/x-java-bean;version=1.2.2 | ||
application/x-java-applet;version=1.2.1 | ||
application/x-java-bean;version=1.2.1 | ||
application/x-java-applet;version=1.3.1 | ||
application/x-java-bean;version=1.3.1 | ||
application/x-java-applet;version=1.4 | ||
application/x-java-bean;version=1.4 | ||
application/x-java-applet;version=1.4.1 | ||
application/x-java-bean;version=1.4.1 | ||
application/x-java-applet;version=1.4.2 | ||
application/x-java-bean;version=1.4.2 | ||
application/x-java-applet;version=1.5 | ||
application/x-java-bean;version=1.5 | ||
application/x-java-applet;version=1.6 | ||
application/x-java-bean;version=1.6 | ||
application/x-java-applet;version=1.7 | ||
application/x-java-bean;version=1.7 | ||
application/x-java-applet;jpi-version=1.7.0_45 | ||
application/x-java-bean;jpi-version=1.7.0_45 | ||
application/x-java-vm-npruntime | ||
application/x-java-applet;deploy=10.45.2 | ||
application/x-java-applet;javafx=2.2.45 |
application/java-deployment-toolkit |
application/itunes-plugin | This plug-in detects the presence of iTunes when opening iTunes Store URLs in a web page with Firefox. |
application/pdf | Acrobat Portable Document Format | |
application/vnd.adobe.pdfxml | Adobe PDF in XML Format | pdfxml |
application/vnd.adobe.x-mars | Adobe PDF in XML Format | mars |
application/vnd.fdf | Acrobat Forms Data Format | fdf |
application/vnd.adobe.xfdf | XML Version of Acrobat Forms Data Format | xfdf |
application/vnd.adobe.xdp+xml | Acrobat XML Data Package | xdp |
application/vnd.adobe.xfd+xml | Adobe FormFlow99 Data File | xfd |
application/pdf | Acrobat Portable Document Format | |
application/vnd.adobe.pdfxml | Adobe PDF in XML Format | pdfxml |
application/vnd.adobe.x-mars | Adobe PDF in XML Format | mars |
application/vnd.fdf | Acrobat Forms Data Format | fdf |
application/vnd.adobe.xfdf | XML Version of Acrobat Forms Data Format | xfdf |
application/vnd.adobe.xdp+xml | Acrobat XML Data Package | xdp |
application/vnd.adobe.xfd+xml | Adobe FormFlow99 Data File | xfd |
application/x-silverlight | npctrl | scr |
application/x-silverlight-2 |
application/vnd.unity | Unity Player datafile | unity3d |
application/pdf | Acrobat Portable Document Format |
application/pdf | Acrobat Portable Document Format | |
application/vnd.adobe.pdfxml | Adobe PDF in XML Format | pdfxml |
application/vnd.adobe.x-mars | Adobe PDF in XML Format | mars |
application/vnd.fdf | Acrobat Forms Data Format | fdf |
application/vnd.adobe.xfdf | XML Version of Acrobat Forms Data Format | xfdf |
application/vnd.adobe.xdp+xml | Acrobat XML Data Package | xdp |
application/vnd.adobe.xfd+xml | Adobe FormFlow99 Data File | xfd |
application/x-sharepoint | SharePoint Plug-in for Firefox | |
application/x-sharepoint-uc |
application/x-adobeaamdetect | AdobeAAMDetect |
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Perfect, thanks.
It looks like you're running into two different issues:
This one is is a generic signature that occurs whenever Firefox kills Flash Player:
This one is not a crash that I'm familiar with:
The interesting thing about this crash is that it's occuring in very low volumes. I need to do some additional analysis, but my initial assessment is that it's specific to a unique combination of plugins or something. If it was affecting the general Firefox population, we'd see much much higher volumes.
I'm curious to know if this crash occurs with other Add-ons disabled. You can go to Help > Restart with Add-ons Disabled to test that.
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I've tried it in firefox safe mode, in normal mode with all addons disabled, and on a fresh install with no addons installed
All test cases have been crashing
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Can you tell me how to reproduce the crash?
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All I do is use the latest version of aurora/firefox with the latest version of flash player, and keep protected mode on, and it crashes every time for me
I cant watch any videos at all unless I disable protected mode
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I tried this on my Surface Pro 2 running Win8.1, Aurora 27.0a2 and Flash Player 11.9.900.117 and 12.0.0.3 and I'm not able to reproduce this issue. I tried watching a few different youtube videos.
I'm wondering if this is related to video hardware acceleration -- this device has an Intel graphics chipset, but you have AMD hardware. I'll try and track down a Win 8.1 device with similar graphics hardware tomorrow to see if I can reproduce there.
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Im using 11.9.900.152, but let me know how it goes!
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Thanks. I'm not able to reproduce it there, either. I'll keep poking at it.
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Thanks, in the mean time Ill have to use protected mode disabled, or chrome
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Given the age of this discussion, and the fact that the last post was related to Internet Explorer and an operating system that didn't even exist when this thread was created, I'm going to close it. This will prevent the folks on this thread from getting additional random email updates.