Fast Web View - Window Sizing

[jbvanhorn]

So recently I was upgraded to DC which is fine. However when I open a PDF document it opens a huge Internet Explorer window that takes up half of my screen, which makes me have to resize it. With the old Adobe Rader X once you resized the screen, and placed it where you wanted it stuck like that. However in DC you always have to resize it when opening a PDF using the Fast Web View that opens documents in an Internet explorer window.

Thanks,

Joe

[Adorobat]

Hi Joe,

Sorry for being late in answering your query.

Are you still experiencing this issue? If yes, please try following troubleshooting steps:

1- Reset Acrobat DC to its default settings using the steps given in this link: How to reset Acrobat Preference settings to default. reboot the machine after reset and try again.

2- If that doesn't work, repair Acrobat installation by clicking 'repair installation' under Help menu.

3- If the issue still persists, reset internet explorer settings using the steps given here: https://support.microsoft.com/en-in/help/17441/windows-internet-explorer-change-reset-settings  (please note: customized settings for IE will lost once you reset IE).

4- Reboot the machine once and try again.

Feel free to update this discussion if you need any further help.

Shivam