Copy link to clipboard
Copied
Hi there. I am so excited about Character Animator!
However, I just installed the 2018 version on my IMac - Sierra 10.12.6 and all of the rigging, handles, triggers etc are gone on my puppet file.
I am guesssing part of if be because of the improvements in this new version, but my question is: do I need to start my rigging again from scrtch, or did I miss the way to import a file from Beta to the new version properly?
Thanks,
Natalie
Hi Jeff,
Ugh!
I am sorry, everything is working great. I was opening an older version of the file. I am sorry about that!
Thanks for the updates!!!! This is all great!!!!
Natalie
Copy link to clipboard
Copied
Hi Natalie,
Existing puppets should've retained their information. Can you export a .puppet file for your puppet (or send the .puppet file if that's what you were importing) to share with us so that we can diagnose what might've happened? Please send a shared link (via Dropbox, Google Drive, etc.) to the .puppet file.
Thanks.
Copy link to clipboard
Copied
Hi Jeff,
Ugh!
I am sorry, everything is working great. I was opening an older version of the file. I am sorry about that!
Thanks for the updates!!!! This is all great!!!!
Natalie
Copy link to clipboard
Copied
No worries. Have fun with this latest version!