Adobe Experience Design (Official Version)

[Guest]

Hello,

I have a Windows 10 Pro PC with Creative Cloud installed.

I saw that Adobe XD is not compatible with my system because it says I don't have DirectX 3D DDI version 10 installed in my PC.

So, I have to say that I do have this version, I took a look for this from the application "dxdiag" (DirectX Diagnostic Tool).

Here's the screenshot:

How can I fix that and install XD correctly?

[cherishyn12122954]

Hi adivp82400638,

If you are still facing the issue, please follow the steps that I have shared in a message with you.

Regards,

Cherishy

Creative Cloud Desktop team

[KanikaS]

Moving to Adobe XD CC​

[Colin Holgate · Accepted solution]

There is an ongoing discussion over here, that may have some suggestions that help, though some people are still having problems:

Re: Can't install the Adobe XD because adbxd.helper?